CustomerSure
Customer Feedback
Customer feedback and NPS platform designed to drive action and close the loop on customer issues.
Tiered plansCustomer Sentiment TrackingCustomer Feedback
Price$49+ / month
Starting price: below the category median.Voice of the Customer
Platforms that capture, analyze, and act on customer feedback from multiple sources to drive experience improvements.
Company size
Purchasing
Compliance (as stated by vendors)
Canny
Feature Request Tracking
Feature request tracking tool that helps product teams collect, organize, and prioritize customer feedback with public roadmaps.
Free planFree trialSOC 2GDPRCCPATiered plans
Price$79+ / month
Starting price: below the category median.
ClientZen
Customer Feedback Analysis
Customer feedback analytics platform using AI to extract insights from support and reviews.
Free trialGDPRTiered plansCustomer FeedbackText Analytics
Price$99+ / month
Starting price: at the category median.
Absorb LMS
Learning Management
Absorb LMS is an AI-powered learning management system for employee training, compliance, and customer education at scale.
Free trialCustom quoteContent Performance AnalyticsLearning Management
Price$800+ / month
Starting price: above the category median.
VideoPeel
Video Testimonial Platforms
Remote video capture platform for collecting customer testimonials and UGC.
Free planFree trialTiered plansVideo Testimonial PlatformsUser-Generated Content Platforms
Price$175+ / month
Starting price: above the category median.
Grain
Meeting Notes Software
Grain is an AI-powered meeting recording and note-taking platform that automatically captures, transcribes, and summarizes video meetings, creating shareable highlights and searchable meetin...
Free planFree trial25% offSOC 2GDPRTiered plans
Algolia
Site Search
Algolia is a hosted search and discovery API platform that provides fast, relevant search experiences with AI-powered recommendations and analytics for websites and applications.
Free planFree trial$10k creditsUsage-basedCustomer Experience PlatformsReturns Customer Experience
BuildBetter
Customer Insight Platforms
AI platform for product teams to extract insights from customer calls.
Free planFree trialSOC 2HIPAAGDPRTiered plans
ActiveCampaign
Marketing Automation
ActiveCampaign is a marketing automation and CRM platform that combines email marketing, automation workflows, sales CRM, and messaging. It helps businesses personalize customer experiences...
Free trialSOC 2GDPRHIPAATiered plansCustomer Experience Platforms
Phonic
UX Research Platforms
AI voice platform for product research with voice-first surveys at scale.
Custom quoteUX Research ToolsVoice of Customer Platforms
PriceContact sales
Miichat
Conversational AI Survey Platforms
Japanese conversational survey platform for employee and customer feedback.
Employee Survey AnalysisCustomer Feedback
Chattermill
Customer Feedback Analysis
AI-powered customer experience analytics platform that unifies and analyzes feedback from surveys, reviews, and support tickets.
SOC 2ISO 27001GDPRCCPAUsage-basedCustomer Insight Platforms
PriceContact sales
Reevoo
Customer Reviews and Ratings
Reviews and customer feedback platform for retailers.
Tiered plansSocial Proof & ReviewsFeedback Collection Tools
8x8
Unified Communications
8x8 provides a unified cloud communications platform combining business phone, video conferencing, team messaging, and contact center in a single solution.
Customer Experience PlatformsAI for Media
Delighted
Survey Software
Delighted by Qualtrics provides simple NPS, CSAT, CES, and custom surveys with beautiful design and quick setup for product and CX teams.
Custom quoteSurvey AnalyticsCSAT Survey Tools
Airplane
Workflow Automation
Airplane is a developer-first platform for building internal tools with a library of UI components, SQL queries, API calls, and scheduled tasks that deploy instantly from code.
Workflow AutomationAPI Design Tools
Dovetail
Customer Insight Platforms
Customer research platform that helps product teams analyze qualitative data and share insights.
Free planFree trialSOC 2ISO 27001HIPAAGDPR
Bain NPS Prism
Customer Insight Platforms
Competitive benchmarking platform by Bain with NPS data across industries.
Custom quoteCustomer Insight PlatformsCustomer Feedback
PriceContact sales
Who Voice of the Customer is sold to
- Solo / freelancer
- Startup (1-50)
- Small business (51-200)
- Mid-market (201-1,000)
- Enterprise (1,000+)
What Voice of the Customer certifies
- SOC 2
- ISO 27001
- GDPR
- HIPAA
- CCPA
- PCI DSS