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Enterprise UX research platform by UserTesting with quantitative and qualitative research capabilities.

Pricing

Pricing unavailable

Founded

2007

Team size

201-500 employees

Headquarters

San Francisco, CA

Product Preview

UserZoom preview

Preview from usertesting.com

At a glance

Best for

Startup (1-50), Small business (51-200), Mid-market (201-1,000), Enterprise (1,000+)

Pricing model

Tiered plans

Try before you buy

Integrates with

SlackMicrosoft TeamsJiraFigmaFigJam+1

Security

SOC 2ISO 27001GDPRHIPAA

About UserZoom

UserZoom is an enterprise UX-research and experience-insights platform, now part of UserTesting. It supports usability testing, surveys, card sorting, tree testing, and benchmarking at scale, with participant recruitment and analytics. It serves large product, design, and research teams standardizing user research across an organization.

Buyer Fit & Positioning

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

SOC 2ISO 27001GDPRHIPAA

SLA uptime target: Not specified

Security review turnaround: Not specified

DPA available: Not specified

Pricing

Commercial model

Pricing model: Tiered plans

Free trial: Yes

Free plan: Yes

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Startup (1-50)Small business (51-200)Mid-market (201-1,000)Enterprise (1,000+)

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections