Trust
Security & compliance
SOC 2ISO 27001GDPRHIPAA
SLA uptime target: Not specified
Security review turnaround: Not specified
DPA available: Not specified
Enterprise UX research platform by UserTesting with quantitative and qualitative research capabilities.
Pricing
Enterprise
Founded
2007
Team size
201-500 employees
Headquarters
San Francisco, CA
Preview from usertesting.com
At a glance
Best for
Startup (1-50), Small business (51-200), Mid-market (201-1,000), Enterprise (1,000+)
Pricing model
Tiered plans
Try before you buy
Free trial · Free plan
Integrates with
SlackMicrosoft TeamsJiraFigmaFigJam+1
Security
SOC 2ISO 27001GDPRHIPAA
About UserZoom
UserZoom is an enterprise UX-research and experience-insights platform, now part of UserTesting. It supports usability testing, surveys, card sorting, tree testing, and benchmarking at scale, with participant recruitment and analytics. It serves large product, design, and research teams standardizing user research across an organization.
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Tiered plans
Free trial: Yes
Free plan: Yes
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Startup (1-50)Small business (51-200)Mid-market (201-1,000)Enterprise (1,000+)
Buyer Fit & Positioning
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
Buy through Cubbie
UserZoom
UserZoom doesn’t have a live offer on Cubbie yet — but you can still buy it through us. Request it and Cubbie’s procurement team will source pricing, negotiate terms, and set up the purchase for you.
Want a negotiated price? Request a quote for UserZoom and Cubbie routes it to the vendor and our procurement team.