Voice of the Customer
AI platform for product teams to extract insights from customer calls.
Tiered plans · Free plan
20211-50Atlanta, GA
Customer Insight Platforms
Platforms for generating deep qualitative and quantitative insights about customers.
Customer Insight Platforms
User feedback and research tool with targeted on-site surveys, NPS, and AI-powered sentiment analysis.
Tiered plans · Free plan
20121-50Seattle, WA
Customer Insight Platforms
MENA Arabic-native social listening and customer intelligence platform.
$500-$5k/month
201651-200Riyadh, Saudi Arabia
Customer Insight Platforms
Data intelligence platform with loyalty and personalization for retail brands.
Custom quote
201451-200Vancouver, Canada
Customer Insight Platforms
Product quality platform unifying app reviews, support tickets, and social feedback with AI-powered signal analysis.
Custom quote
201851-200San Mateo, CA
SOC 2 Compliance
CallMiner provides AI-powered conversation analytics that analyzes customer interactions across calls, chat, email, and social for insights.
Custom quote
2002201-500Waltham, Massachusetts
Supply Chain Planning
Coupa is a cloud-based business spend management platform that unifies procurement, invoicing, expenses, and payments to provide visibility and control over enterprise spend.
Custom quote
20061,000+San Mateo, California
Customer Insight Platforms
Psychology-based NLP platform analyzing customer language patterns for personality insights and sentiment analysis.
Custom quote
201051-200Nuremberg, Germany
Customer Insight Platforms
Fireflies.ai is an AI meeting assistant that automatically records, transcribes, summarizes, and analyzes voice conversations across video conferencing platforms, providing searchable meetin...
Tiered plans · Free plan
2016Solo / freelancerSan Francisco, California
Customer Insight Platforms
Fathom Analytics is a simple, privacy-focused website analytics platform that provides essential traffic insights without cookies or personal data collection, fully GDPR and CCPA compliant.
Usage-based · Free trial
20181-10Victoria, Canada
Customer Insight Platforms
Conjoint analysis and market research software for advanced customer insights.
Tiered plans · Free plan
198351-200Provo, UT
Customer Insight Platforms
Customer insights platform helping product teams organize, analyze, and share user research and feedback at scale.
Tiered plans · Free plan
2017101-250Sydney, Australia
Customer Insight Platforms
Video research platform capturing customer voice at scale for brand and product insights.
Custom quote · Free trial
201351-200Birmingham, UK
Customer Insight Platforms
Cognizo helps brands optimize their visibility in AI-driven search results by providing real‑time visibility analytics, competitive benchmarking, and Answer Engine Optimization tools.
Tiered plans · Free trial
20241-10Dover, Delaware
Customer Insight Platforms
ChatBot provides an easy-to-use chatbot platform that enables businesses to create automated conversations for customer support, lead generation, and sales.
Tiered plans · Free trial
201751-200Boston, Massachusetts
Customer Insight Platforms
AI feedback analytics platform turning unstructured customer comments into real-time insights without manual coding.
Tiered plans
201511-50Brisbane, Australia
Customer Insight Platforms
AI-powered customer experience analytics platform that unifies and analyzes feedback from surveys, reviews, and support tickets.
Usage-based
201551-200London, UK
Customer Lifetime Value Analytics
Customer analytics and SMS for dispensaries.
Custom quote · Free trial
201711-50Boston, MA
Customer Insight Platforms
User research and insights repository for analyzing customer conversations and feedback.
Tiered plans · Free trial
2016Solo / freelancerMinneapolis, MN
Customer Experience Platforms
Japanese customer experience platform analyzing visitor behavior and orchestrating personalization.
Custom quote
2015201-500Tokyo, Japan
Customer Insight Platforms
UK customer reviews and insights platform serving businesses with verified feedback.
Tiered plans
201051-200Petersfield, UK
Customer Experience Platforms
8x8 provides a unified cloud communications platform combining business phone, video conferencing, team messaging, and contact center in a single solution.
$28-57 / user / month
19871,000+Campbell, California
Customer Insight Platforms
Consumer insight platform powered by mobile community responses.
Custom quote
201551-200London, United Kingdom
Customer Insight Platforms
AI customer intelligence platform categorizing support tickets and feedback to identify experience improvements.
Subscription
201511-50San Francisco, CA
Customer Insight Platforms
Online survey and panel platform.
$500-$5k/month
200611-50Montreal, Canada
Customer Insight Platforms
AI-powered customer conversation insights and research analysis.
Tiered plans · Free plan
20201-50London, UK
Customer Insight Platforms
Total experience management platform with customer, employee, and brand insight communities.
Custom quote
2000201-500Toronto, Canada
Customer Insight Platforms
Consumer survey and insights platform.
Free · Free plan
2010Solo / freelancerToronto, Canada
Customer Insight Platforms
Calabrio provides workforce engagement management for contact centers with WFM, QM, analytics, and AI-powered insights.
Custom quote
2007501-1,000Minneapolis, Minnesota
Customer Insight Platforms
Generative AI platform aggregating customer feedback from surveys, tickets, and reviews into analyst-grade reports.
$600/month
202011-50Los Angeles, CA
Customer Insight Platforms
Contentsquare provides digital experience analytics with heatmaps, session replay, journey analysis, and AI insights for web and mobile apps.
Custom quote · Free plan
20121-50Paris, France
Customer Insight Platforms
AI-powered feedback analytics platform that automatically discovers themes and trends in customer feedback across all channels.
Custom quote
201611-50Auckland, New Zealand
Customer Insight Platforms
Language analytics platform for consumer insights from customer conversations and research.
Custom quote
201351-200Lancaster, UK
Customer Experience Platforms
Digital marketing and CDP platform delivering insight-led customer engagement.
$$$$
2001201-500Munich, Germany
Customer Insight Platforms
Automated consumer insights platform for brands to validate ideas and concepts.
Custom quote
2012201-500London, UK
Entity Management
DocuSign is the global standard for electronic signatures and agreement management. Its platform enables organizations to prepare, sign, act on, and manage agreements digitally, with support...
Tiered plans · Free plan
2003Solo / freelancerSan Francisco, California
Customer Insight Platforms
Continuous user testing platform delivering weekly usability sessions and recordings.
Tiered plans · Free plan
201411-50Graz, AT
Customer Insight Platforms
Customer research platform that helps product teams analyze qualitative data and share insights.
Free plan
2017201-500Sydney, Australia
Customer Insight Platforms
Competitive benchmarking platform by Bain with NPS data across industries.
Custom quote
19735,000+Boston, MA
Customer Insight Platforms
Customer feedback analytics platform using AI to extract insights from reviews and tickets.
Custom quote · Free trial
202111-50Seattle, WA
Customer Insight Platforms
AI-powered feedback analytics platform extracting topics, emotion, and intent from open-ended customer answers.
Tiered plans · Free trial
201811-50Zurich, Switzerland
Customer Insight Platforms
Amplitude is a digital analytics platform that helps product teams understand user behavior, run experiments, and drive growth through behavioral data analysis, A/B testing, and user journey...
Tiered plans · Free plan
20141-50San Francisco, California
Customer Insight Platforms
AI-powered customer feedback analytics platform that automatically categorizes and extracts insights from user feedback at scale.
Custom quote · Free trial
202011-50San Francisco, CA
Customer Insight Platforms
AI-powered retail analytics platform providing in-store intelligence and customer insights.
Custom quote
202011-50San Francisco, CA
Customer Insight Platforms
AI user research analysis platform transcribing and analyzing user interviews automatically.
Tiered plans
202111-50Bangalore, India
Customer Insight Platforms
AI emotion measurement platform for understanding how audiences feel about content and brands.
Custom quote
201311-50New York, NY
Customer Insight Platforms
AI-driven VOC platform pulling user feedback from app reviews, surveys, and support and auto-categorizing themes.
Custom quote
202211-50San Francisco, CA
Customer Insight Platforms
Sales performance and customer intelligence platform used by food and beverage distributors to identify cross-sell and upsell opportunities across accounts.
Custom quote
200851-200Solihull, UK
Customer Insight Platforms
AI-powered voice of customer platform analyzing reviews for product and marketing insights.
Tiered plans
201511-50Netanya, Israel
Customer Insight Platforms
AI-powered insights platform from the makers of SurveyMonkey for customer feedback, market research, and employee engagement.
Tiered plans · Free plan
20211,000+San Mateo, CA
Customer Insight Platforms
User research analysis platform with AI-powered transcription, tagging, and insight synthesis.
Tiered plans · Free trial
2019Solo / freelancerMunich, Germany
P
Customer Insight Platforms
Customer feedback analytics platform (Playvox AI) analyzing support tickets to surface insights for product teams.
$99/month
201811-50London, United Kingdom
Customer Insight Platforms
Customer experience insight platform combining survey data with passive behavioral data.
Custom quote
2015201-500Glendale, CA
Customer Experience Platforms
CX measurement and mystery shopping for multi-location brands.
Custom quote · Free trial
1992201-500Ottawa, ON
Customer Insight Platforms
Real-time customer experience analytics platform analyzing unstructured feedback at scale.
Custom quote · Free trial
201751-200Sunnyvale, CA
Customer Insight Platforms
Forethought provides an AI agent for customer support that triages tickets, resolves common issues, and assists human agents with context.
Custom quote
201851-200San Francisco, California