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Security & compliance
The vendor hasn’t added security or compliance details yet.
NPS and CX management platform by NICE.
Pricing
Custom quote
Founded
1997
Team size
501-1,000 employees
Headquarters
San Mateo, CA
At a glance
Best for
Customer Success Managers, VP Customer Success
Pricing model
Custom quote
About NICE Satmetrix
NICE Satmetrix is a Voice-of-the-Customer and Net Promoter Score (NPS) feedback-management platform that collects, integrates, and analyzes customer survey data to drive satisfaction and loyalty. Co-creator of the NPS methodology, it turns post-interaction surveys into real-time insight and action, using AI to surface root causes and trending topics. It is now part of NICE's CXone ecosystem, combining VoC feedback with contact-center analytics and workforce tools for enterprise CX teams.
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Custom quote
Free trial: No
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
Buyer Fit & Positioning
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
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NICE Satmetrix
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