AI platforms that analyze support ticket data to identify trends, recurring issues, and improvement opportunities.
Laboratory Information Systems
Benchling is a cloud-based R&D platform for life sciences that provides an electronic lab notebook, molecular biology tools, a sample registry, inventory management, and workflow automation....
Price position$1,667+ / month
Starting price: above the category median.Chatbot Analytics
Botanalytics provides analytics and monitoring for chatbots and virtual assistants, tracking engagement, retention, and conversation quality.
Price position$49+ / month
Price position: below this category's displayed range.Support Ticket Analysis
Customer feedback analytics platform (Playvox AI) analyzing support tickets to surface insights for product teams.
Price position$99 / month
Price position: below the category median.Software
AI support automation platform that triages tickets, surfaces root causes, and routes product issues to engineering.
Price position$500+ / month
Starting price: above the category median.Partner Relationship Management
ClearPoint Strategy is an AI-powered platform that combines hard data with human insights to give organizations one clear view of their strategic performance, eliminating the chaos of spread...
Price position$150 / month
Price position: below the category median.Cloud Hosting
Belkasoft provides digital forensics and incident response tools that help investigators analyze computers, mobile devices, and cloud data for evidence collection.
Price position$209+ / month
Starting price: at the category median.AI IT Agents
AI-driven IT service management with Luma virtual agent
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Talent Management Platforms
365Talents is an AI talent experience platform that maps employee skills, suggests internal opportunities, and helps HR teams build skills-based workforce strategies.
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Call Center Software
CloudTalk provides cloud-based call center software with smart routing, IVR, call monitoring, and 70+ integrations for business teams.
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Code Security Scanning
Bearer is an open-source static analysis tool that scans code for security risks and data privacy violations in application code.
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Digital Forensics
Cellebrite is the global leader in digital forensics and investigative analytics, providing mobile device extraction and analysis tools used by law enforcement and enterprises worldwide.
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Compliance Management
Black Duck provides software composition analysis that helps organizations manage security, quality, and license compliance risks from open-source and third-party code.
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Business Intelligence (BI)
Compport is a compensation management platform automating salary reviews, bonus cycles, and long-term incentive plans with built-in analytics and workflows.
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Business Intelligence (BI)
Chainalysis provides blockchain analytics and compliance solutions for cryptocurrency investigations, transaction monitoring, and regulatory compliance.
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Real Estate Technology
Clario provides clinical trial endpoint technology and data solutions for decentralized and site-based clinical trials across more than 100 countries.
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