Keatext
Customer Feedback Analysis
AI-powered customer feedback analysis platform for extracting insights from text.
Free trialTiered plansCustomer Retention PlatformsCustomer Feedback
Price$550+ / month
Starting price: at the category median.Support Ticket Analysis
Compare Support Ticket Analysis products.
Size
Purchasing
Compliance
Benchling
Laboratory Information Systems
Benchling is a cloud-based R&D platform for life sciences that provides an electronic lab notebook, molecular biology tools, a sample registry, inventory management, and workflow automation....
Construction Document ManagementWorkflow Automation
Price$1,666.67+ / month
Starting price: above the category median.
IrisAgent
Help & Customer Support
AI support automation platform that triages tickets, surfaces root causes, and routes product issues to engineering.
Free planFree trialSOC 2HIPAAGDPRCCPA
Price$500+ / month
Starting price: below the category median.
Kapiche
Customer Feedback Analysis
AI feedback analytics platform turning unstructured customer comments into real-time insights without manual coding.
Tiered plansVoice of the CustomerCustomer Insight Platforms
Price$1,060+ / month
Starting price: above the category median.
Botanalytics
Chatbot Analytics
Botanalytics provides analytics and monitoring for chatbots and virtual assistants, tracking engagement, retention, and conversation quality.
Free planFree trialCustomer Sentiment TrackingTime Series Analytics
Price$49+ / month
Price position: below this category's displayed range.
Thematic
Customer Feedback Analysis
AI-powered feedback analytics platform that automatically discovers themes and trends in customer feedback across all channels.
SOC 2Customer Health ScoringVoice of the Customer
Price$2,083.33+ / month
Starting price: above the category median.Prodsight
Support Ticket Analysis
Customer feedback analytics platform (Playvox AI) analyzing support tickets to surface insights for product teams.
Customer Insight PlatformsCustomer Feedback
Price$99 / month
Price position: below the category median.
Nlpcloud
AI Summarization
API platform providing production-ready NLP models for text generation, summarization, translation, and entity extraction.
Free planHIPAAGDPRCCPASOC 2Machine Learning APIs
CloudTalk
Call Center Software
CloudTalk provides cloud-based call center software with smart routing, IVR, call monitoring, and 70+ integrations for business teams.
Free trialOutbound Call CenterAI Transcription
365Talents
Talent Management Platforms
365Talents is an AI talent experience platform that maps employee skills, suggests internal opportunities, and helps HR teams build skills-based workforce strategies.
Cron Job ManagementFeature Management
Serviceaide
AI IT Agents
AI-driven IT service management with Luma virtual agent
Agent AssistSupport Ticket Prioritization
Enterpret
AI for Customer Intelligence
AI-powered customer feedback analytics platform that automatically categorizes and extracts insights from user feedback at scale.
Free trialSOC 2ISO 27001GDPRCCPACustomer Insight Platforms
Bearer
Code Security Scanning
Bearer is an open-source static analysis tool that scans code for security risks and data privacy violations in application code.
Free planFree trialCode Snippet ManagementPrivacy Management
Unitq
Customer Feedback Analysis
Product quality platform unifying app reviews, support tickets, and social feedback with AI-powered signal analysis.
SOC 2ISO 27001GDPRVoice of the CustomerCustomer Insight Platforms
Wonderflow
Voice of Customer Platforms
Voice-of-the-customer analytics platform aggregating reviews and feedback for CPG and appliance brands.
Customer FeedbackCustomer Feedback Analysis
Cellebrite
Digital Forensics
Cellebrite is the global leader in digital forensics and investigative analytics, providing mobile device extraction and analysis tools used by law enforcement and enterprises worldwide.
Peer Review ManagementBusiness Intelligence (BI)
Poth Labs
Customer Feedback Analysis
Helping companies understand why users behave the way they do
Free planCustomer Win-Loss AnalysisCustomer Feedback
Who Support Ticket Analysis is sold to
- Startup (1-50)
- Small business (51-200)
- Mid-market (201-1,000)
- Enterprise (1,000+)
What Support Ticket Analysis certifies
- SOC 2
- ISO 27001
- GDPR
- HIPAA
- CCPA
- PCI DSS