Resolve most tickets with an AI agent
AI resolution with human handoff
Ground an AI support agent in your knowledge, escalate edge cases, and turn repeat issues into product insight.
Feature request tracking tool that helps product teams collect, organize, and prioritize customer feedback with public roadmaps.
Pricing
$79+ / month
Founded
2017
Team size
11-50 employees
Headquarters
Remote
Product Preview
Preview from canny.io
At a glance
Best for
Product Managers
Pricing model
Tiered plans
Try before you buy
Security
SOC 2GDPRCCPA
About Canny
Feature request tracking tool that helps product teams collect, organize, and prioritize customer feedback with public roadmaps.
Where this fits
Close the feedback loop
Onboard customers without spreadsheets
Contract-to-go-live onboarding
Move a signed customer through a visible onboarding plan, supported launch, and structured feedback loop.
Pricing
$79+ / monthTiered plans
Buyer Fit & Positioning
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Trust
Security & compliance
SOC 2GDPRCCPA
SLA uptime target: Not specified
Security review turnaround: Not specified
DPA available: Not specified
Pricing
Commercial model
Pricing model: Tiered plans
Free trial: Yes
Free plan: Yes
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
Buy through Cubbie
Canny
Canny doesn’t have a live offer on Cubbie yet, but you can still buy it through us. Request it and Cubbie’s procurement team will source pricing, negotiate terms, and set up the purchase for you.
Want a negotiated price? Request a quote for Canny and Cubbie routes it to the vendor and our procurement team.
