Trust
Security & compliance
GDPR
SLA uptime target: Not specified
Security review turnaround: Not specified
DPA available: Not specified
Customer experience platform with surveys, analytics, and closed-loop feedback management.
Pricing
From €299 / mo
Founded
2009
Team size
51-200 employees
Headquarters
Helsinki, Finland
Product Preview
Preview from surveypal.com
At a glance
Best for
Customer Success Managers, VP Customer Success
Pricing model
Tiered plans
Try before you buy
Integrates with
ZendeskSalesforceGenesysBI tools
Security
GDPR
About Surveypal
Surveypal is a customer-experience and feedback platform (survey tool plus CXM). It lets companies design and distribute surveys, capture feedback across channels, and analyze customer sentiment and journeys, with integrations into Zendesk, Salesforce and Genesys to trigger surveys and act on results. It targets customer-service and CX teams aiming to measure and improve satisfaction.
Buyer Fit & Positioning
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Tiered plans
Free trial: Yes
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
