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AI feedback analytics platform turning unstructured customer comments into real-time insights without manual coding.

Pricing

From $1,060 / mo

Founded

2015

Team size

11-50 employees

Headquarters

Brisbane, Australia

Kapiche preview

Preview from kapiche.com

At a glance

Best for

Product Manager, VP Customer Success

Pricing model

Tiered plans

About Kapiche

Kapiche is a customer feedback analytics platform that uses natural language processing to analyze thousands of open-text responses, reviews, and survey comments in minutes. It offers sentiment analysis, topic clustering, taxonomy classification, dashboards, and customizable reports for CX, support, and product teams. It helps organizations turn unstructured customer feedback into actionable insight.

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

The vendor hasn’t added security or compliance details yet.

Pricing

Commercial model

Pricing model: Tiered plans

Free trial: No

Free plan: No

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Company-size fit has not been specified yet.

Buyer Fit & Positioning

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections