AI-powered feedback analytics platform that automatically discovers themes and trends in customer feedback across all channels.
Pricing
From $25,000 / yr
Founded
2016
Team size
11-50 employees
Headquarters
Auckland, New Zealand
Product Preview
Preview from getthematic.com
At a glance
Pricing model
Custom quote
Security
SOC 2
About Thematic
Thematic is an AI customer-intelligence platform that turns unstructured feedback (surveys, support tickets, call transcripts, reviews and social) into quantified themes and CX reporting. Its models surface what customers actually said and tie themes to metrics like NPS and CSAT without manual coding, giving insights and CX teams a traceable single source of customer truth. It targets enterprise CX and research teams and is SOC 2 Type II / GDPR compliant.
What Customer Feedback Analysis costs
Buyer Fit & Positioning
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Trust
Security & compliance
SOC 2
SLA uptime target: Not specified
Security review turnaround: Not specified
DPA available: Not specified
Pricing
Commercial model
Pricing model: Custom quote
Free trial: No
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
