AI platforms that provide real-time guidance and information to customer service agents during interactions.
Software
AI phone agent platform for SMBs to handle inbound calls, bookings, and lead qualification 24/7 with custom voices.
Price position$69+ / month
Starting price: at the category median.Conversational AI
ChatGPT is an AI assistant by OpenAI that generates text, answers questions, writes code, analyzes data, and creates images through conversational interaction.
Price position$8 / month
Price position: below this category's displayed range.AI Customer Service Agents
Freshdesk provides an AI-powered customer service platform with Freddy AI for ticket routing, auto-responses, and agent assistance across email, chat, phone, and social.
Price position$79+ / agent / month
Starting price: above the category median.AI Agents for HR
Coworker AI is an AI copilot for HR teams that automates policy inquiries, employee onboarding tasks, and benefits administration through natural language conversations.
Price position$30+ / seat / month
Starting price: below the category median.Contact Center Software
AI platform for contact centers providing real-time coaching, automation, and analytics for sales conversations.
Price position$12,500 / month
Price position: above the category median.Software
Table-based AI agent that automates research, data entry, and workflows across thousands of rows.
Price position$40+ / month
Starting price: below the category median.CRM
Close is a CRM built specifically for inside sales teams, with built-in calling (Power Dialer and Predictive Dialer), email sequences, SMS, and pipeline management. It is designed for high-v...
PricingPricing unavailable
AI Agents & Sidekicks
Dust is a platform for building custom AI assistants that connect to company data sources, enabling teams to create specialized AI agents for internal knowledge management and workflows.
PricingPricing unavailable
Omnichannel Support
AI-powered omnichannel customer service platform for enterprises with chat, email, social.
PricingContact sales
AI Customer Service Agents
Fin by Intercom AI copilot augmenting human agents with context-aware answers and actions in real time.
PricingPricing unavailable
Contact Center as a Service
Five9 provides an intelligent cloud contact center with AI-powered virtual agents, WFO, digital engagement, and analytics.
PricingPricing unavailable
Chatbot
ChatBot provides an easy-to-use chatbot platform that enables businesses to create automated conversations for customer support, lead generation, and sales.
PricingPricing unavailable
Agent Assist
Real-time call guidance platform providing instant coaching and compliance monitoring to contact center agents.
PricingContact sales
AI IT Agents
AI-driven IT service management with Luma virtual agent
PricingPricing unavailable
Contact Center Software
Enterprise conversational AI platform with speech analytics, real-time emotion detection, and agent assist.
PricingContact sales
Unified Communications
8x8 provides a unified cloud communications platform combining business phone, video conferencing, team messaging, and contact center in a single solution.
PricingPricing unavailable
Agent Assist
German contact-center AI assistant SaaS for agent productivity.
PricingPricing unavailable
Contact Center Software
AI-powered customer service intelligence platform with real-time agent assist and automated quality assurance.
PricingContact sales
