AI platform for contact centers providing real-time coaching, automation, and analytics for sales conversations.
Pricing
$150,000 / yr
Founded
2017
Team size
201-500 employees
Headquarters
San Francisco, CA
Product Preview
Preview from cresta.com
About Cresta
Cresta is a generative-AI platform for contact centers that provides real-time agent assist, AI virtual agents, conversation intelligence, coaching, and quality management. It analyzes live customer conversations across chat and voice to guide agents, automate responses, and surface insights. It targets enterprise support and sales operations aiming to raise agent performance and deflect volume.
What Contact Center Software costs
Buyer Fit & Positioning
Procurement & Fit
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Trust
Security & compliance
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Pricing
Commercial model
Pricing model: Usage-based
Free trial: No
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
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Fit
Best-fit company size
Company-size fit has not been specified yet.
