Trust
Security & compliance
GDPRSOC 2ISO 27001HIPAA
SLA uptime target: Not specified
Security review turnaround: Not specified
DPA available: Not specified
AI-guided knowledge management platform with decision trees, picture guides, and searchable articles for contact center and CX teams.
Pricing
From $15 / seat / mo
Founded
2019
Team size
101-250 employees
Headquarters
Noida, India
At a glance
Best for
Customer Support Teams, Head of Support
Pricing model
Custom quote
Try before you buy
Free trial
Security
GDPRSOC 2ISO 27001HIPAA
About Knowmax
Knowmax is an AI-guided knowledge-management platform built for customer-experience and contact-center teams. It centralizes knowledge into a single source with decision trees, interactive workflows, visual how-to guides and picture guides so agents and self-service channels deliver consistent, step-by-step resolutions. It is aimed at support and CX organizations that need to reduce handling time and improve first-contact resolution across channels.
Buyer Fit & Positioning
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Custom quote
Free trial: Yes
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
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Knowmax
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