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Close is a CRM built specifically for inside sales teams, with built-in calling (Power Dialer and Predictive Dialer), email sequences, SMS, and pipeline management. It is designed for high-velocity sales teams that prioritize speed and direct outreach.

Pricing

$35-139 / user / month

Founded

2013

Team size

51-200 employees

Headquarters

San Francisco, California

Current deal

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At a glance

Best for

Solo / freelancer, Startup (1-50), Small business (51-200), Mid-market (201-1,000), Enterprise (1,000+)

Pricing model

Per seat

Try before you buy

Free trial

Security

SOC 2GDPRCCPA

About Close

Close is a CRM purpose-built for inside sales teams that prioritize direct outreach and high-velocity selling. Unlike traditional CRMs that focus on data management, Close is designed around the activities that close deals: calling, emailing, and follow-up sequences.

The platform's built-in calling features are a key differentiator, including a Power Dialer for rapid outbound calling, Predictive Dialer for maximizing agent talk time, call recording, voicemail drop, and call coaching capabilities. Sales representatives can make calls directly from the CRM without switching to a separate phone system.

Close provides email sequences with automated follow-ups, bulk email capabilities, email tracking with open and click notifications, and SMS messaging for multi-channel outreach. The pipeline management interface offers a visual Kanban view of deals with customizable stages and automated task creation.

The platform includes AI-powered features on Growth and Scale plans, including Call Assistant for automated transcription and summarization, smart views for dynamic lead lists, and activity-based reporting. Close is known for its fast setup time and transparent pricing with no hidden fees. All plans include a 14-day free trial and 30-day money-back guarantee.

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

SOC 2GDPRCCPA

SLA uptime target: Not specified

Security review turnaround: Not specified

DPA available: Not specified

Pricing

Commercial model

Pricing model: Per seat

Free trial: Yes

Free plan: No

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Solo / freelancerStartup (1-50)Small business (51-200)Mid-market (201-1,000)Enterprise (1,000+)

Buyer Fit & Positioning

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections