Close is a CRM built specifically for inside sales teams, with built-in calling (Power Dialer and Predictive Dialer), email sequences, SMS, and pipeline management. It is designed for high-velocity sales teams that prioritize speed and direct outreach.

Pricing

$35-139 / user / month

Reviews

500+

Founded

2013

Team Size

51-200 employees

Current Deal

14-day free trial; 30-day money-back guarantee; ~35% off annual billing

About Close

Close is a CRM purpose-built for inside sales teams that prioritize direct outreach and high-velocity selling. Unlike traditional CRMs that focus on data management, Close is designed around the activities that close deals: calling, emailing, and follow-up sequences.

The platform's built-in calling features are a key differentiator, including a Power Dialer for rapid outbound calling, Predictive Dialer for maximizing agent talk time, call recording, voicemail drop, and call coaching capabilities. Sales representatives can make calls directly from the CRM without switching to a separate phone system.

Close provides email sequences with automated follow-ups, bulk email capabilities, email tracking with open and click notifications, and SMS messaging for multi-channel outreach. The pipeline management interface offers a visual Kanban view of deals with customizable stages and automated task creation.

The platform includes AI-powered features on Growth and Scale plans, including Call Assistant for automated transcription and summarization, smart views for dynamic lead lists, and activity-based reporting. Close is known for its fast setup time and transparent pricing with no hidden fees. All plans include a 14-day free trial and 30-day money-back guarantee.

Pricing

$35-139 / user / month

Solo: $9/month (billed annually) - 1 user, core CRM, pipelines, email tracking

Essentials: $35/user/month (billed annually) - Unlimited contacts/leads/pipelines, team features

Growth: $99/user/month (billed annually) - Power Dialer, AI features, automations, bulk email

Scale: $139/user/month (billed annually) - Predictive Dialer, call coaching, custom reporting

Buyer Fit & Commercial Snapshot

Best fit

Who should shortlist this first

  • CRM buyers

Buyer teams

Common buyer roles

  • API Available
  • AI-Powered

Commercials

Commercial snapshot

Pricing

$35-139 / user / month

Reviews

500+

Founded

2013

Team Size

51-200 employees

Procurement

Questions to answer before purchase

  • Confirm security, access controls, and onboarding ownership directly with the vendor.
  • Validate how $35-139 / user / month pricing scales as usage grows.
  • Review website and support resources before procurement review.
  • Compare the current deal terms against standard packaging and renewal structure.
Buyer-fit and commercial detail available
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Stack Fit, Alternatives & Trust

Ecosystem

Commonly evaluated with

ElasticManageEngineHerokuMagento (Adobe Commerce)API AvailableAI-Powered

Alternatives

Other products buyers may compare

  • HubSpot
  • Zoho CRM
  • Salesforce
  • Zoho CRM Plus
  • Monday CRM
  • Pipedrive
  • monday sales CRM
  • Attio

Trust

Signals available today

  • Sales teams praise Close for its built-in calling capabilities and the efficiency gains from having phone, email, and CRM in one tool. The Power Dialer is frequently cited as a productivity multiplier. Some users note that the full value requires the Growth or Scale plans, which are significantly more expensive, and that phone credits and add-ons increase the effective cost.
  • LinkedIn company profile available
  • Profile refreshed Mar 26, 2026
  • Public profile launched Mar 26, 2026

Executive scan

Summary and what a claimed profile unlocks

Close is a crm product positioned for buyers that want stronger context around pricing, category fit, and real-world proof before committing to a shortlist.

How should buyers evaluate this profile?

Start with category fit, pricing posture, and buyer proof. Then confirm rollout support and procurement readiness directly with the vendor.

What makes the profile stronger after a vendor claims it?

Claimed profiles unlock richer buyer-fit notes, rollout guidance, procurement details, outcome proof, alternatives, and freshness updates.

Deeper stack and trust research available
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Case Studies

Enterprise deployment at scale
A mid-market company implemented Close across 3 departments, reducing operational overhead and consolidating their workflow into a single platform...
ROI within first quarter
After switching to Close, the team reported measurable improvements in efficiency and a positive return on investment within 90 days...
Case studies available
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Notable Customers

  • Zapier
  • Lever
  • Kinsta
Named customer proof available
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