Best fit
Who should shortlist this first
- CRM buyers
Close is a CRM built specifically for inside sales teams, with built-in calling (Power Dialer and Predictive Dialer), email sequences, SMS, and pipeline management. It is designed for high-velocity sales teams that prioritize speed and direct outreach.
Pricing
$35-139 / user / month
Reviews
500+
Founded
2013
Team Size
51-200 employees
14-day free trial; 30-day money-back guarantee; ~35% off annual billing
Close is a CRM purpose-built for inside sales teams that prioritize direct outreach and high-velocity selling. Unlike traditional CRMs that focus on data management, Close is designed around the activities that close deals: calling, emailing, and follow-up sequences.
The platform's built-in calling features are a key differentiator, including a Power Dialer for rapid outbound calling, Predictive Dialer for maximizing agent talk time, call recording, voicemail drop, and call coaching capabilities. Sales representatives can make calls directly from the CRM without switching to a separate phone system.
Close provides email sequences with automated follow-ups, bulk email capabilities, email tracking with open and click notifications, and SMS messaging for multi-channel outreach. The pipeline management interface offers a visual Kanban view of deals with customizable stages and automated task creation.
The platform includes AI-powered features on Growth and Scale plans, including Call Assistant for automated transcription and summarization, smart views for dynamic lead lists, and activity-based reporting. Close is known for its fast setup time and transparent pricing with no hidden fees. All plans include a 14-day free trial and 30-day money-back guarantee.
$35-139 / user / month
Solo: $9/month (billed annually) - 1 user, core CRM, pipelines, email tracking
Essentials: $35/user/month (billed annually) - Unlimited contacts/leads/pipelines, team features
Growth: $99/user/month (billed annually) - Power Dialer, AI features, automations, bulk email
Scale: $139/user/month (billed annually) - Predictive Dialer, call coaching, custom reporting
Best fit
Buyer teams
Commercials
Pricing
$35-139 / user / month
Reviews
500+
Founded
2013
Team Size
51-200 employees
Procurement
Ecosystem
Alternatives
Trust
Executive scan
Close is a crm product positioned for buyers that want stronger context around pricing, category fit, and real-world proof before committing to a shortlist.
How should buyers evaluate this profile?
Start with category fit, pricing posture, and buyer proof. Then confirm rollout support and procurement readiness directly with the vendor.
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