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Freshdesk provides an AI-powered customer service platform with Freddy AI for ticket routing, auto-responses, and agent assistance across email, chat, phone, and social.
Pricing
$79+ / agent / month
Founded
2010
Team size
5,001-10,000 employees
Headquarters
San Mateo, California
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Pricing model
Tiered plans
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About Freshdesk AI
Freshdesk provides AI-powered customer service with Freddy AI capabilities. The platform automates ticket routing, generates response suggestions, and provides agent-assist features across email, chat, phone, and social media channels.
Pricing
$79+ / agent / monthTiered plans
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Commercial model
Pricing model: Tiered plans
Free trial: Yes
Free plan: Yes
Contract minimum: Not specified
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