Trust
Security & compliance
SOC 2HIPAAPCI DSS
SLA uptime target: Not specified
Security review turnaround: Not specified
DPA available: Not specified
Crescendo AI provides an AI-augmented customer support platform that combines AI agents with human experts to deliver high-quality customer experiences at scale.
Pricing
Usage-based
Founded
2023
Team size
51-200 employees
Headquarters
San Francisco, California
Product Preview
Preview from crescendo.ai
At a glance
Pricing model
Usage-based
Try before you buy
Integrates with
CRM integrationsKnowledge integrationsSaaS integrationsCustom integrations available
Security
SOC 2HIPAAPCI DSS
About Crescendo AI
Crescendo AI provides software or services in its market category. Crescendo prices per successfully resolved ticket, reported from ~$1.25 per resolution plus a fixed monthly managed-services fee (around $2,900). Setup and support are free; you pay only for resolved tickets (unresolved or low-CSAT issues are not charged). One fee covers deployment, onboarding, main Buyers should confirm current packaging, eligibility, implementation costs, and contract terms directly with the vendor.
Buyer Fit & Positioning
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Usage-based
Free trial: Yes
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
Buy through Cubbie
Crescendo AI
Crescendo AI doesn’t have a live offer on Cubbie yet, but you can still buy it through us. Request it and Cubbie’s procurement team will source pricing, negotiate terms, and set up the purchase for you.
Want a negotiated price? Request a quote for Crescendo AI and Cubbie routes it to the vendor and our procurement team.
