Contact Center Software
Scorebuddy is a quality assurance platform for contact centers with flexible scorecards, coaching tools, customer survey integration, and performance analytics.
Free trial
200151-200Dublin, Ireland
Quality Assurance for Support
Platforms for evaluating and improving the quality of customer support interactions through systematic review.
Call Center Software
Support QA platform for call scoring, agent coaching, and quality metrics.
Per seat · Free plan
202011-50Austin, TX
Code Snippet Management
Black Duck provides software composition analysis that helps organizations manage security, quality, and license compliance risks from open-source and third-party code.
Custom quote · Free trial
20021,000+Burlington, Massachusetts
Contact Center AI Observability
Conversation intelligence for small sales and support teams with automated call quality monitoring and coaching.
Custom quote · Free trial
201911-50Pune, India
Code Security Scanning
CircleCI is a continuous integration and delivery platform that automates build, test, and deployment pipelines. It supports cloud and self-hosted environments with powerful parallelism and...
Usage-based · Free plan
20111-50San Francisco, California
Customer Experience Platforms
8x8 provides a unified cloud communications platform combining business phone, video conferencing, team messaging, and contact center in a single solution.
$28-57 / user / month
19871,000+Campbell, California
Quality Assurance for Support
Convin analyzes conversations across voice, email, and chat to provide coaching insights, automated quality assurance, and performance analytics for sales teams.
Custom quote · Free plan
202051-200Bengaluru, India
Ad Verification
Confiant automates creative quality assurance for display advertising, detecting and blocking malware, forced redirects, and non-compliant ad content in real time.
Custom quote · Free trial
201351-200New York, New York
AI Code Review
DeepSource is an AI-powered static analysis platform that automatically detects and fixes code quality issues, security vulnerabilities, and anti-patterns across multiple languages.
Tiered plans · Free plan
20181-50San Francisco, California
Customer Sentiment Tracking
Botanalytics provides analytics and monitoring for chatbots and virtual assistants, tracking engagement, retention, and conversation quality.
Free plan
201611-50San Francisco, California
Quality Assurance for Support
MaestroQA is a quality assurance platform for customer support teams with customizable scorecards, coaching workflows, screen capture, and performance analytics.
Custom quote
201651-200New York, New York
Customer Win-Loss Analysis
Crescendo AI provides an AI-augmented customer support platform that combines AI agents with human experts to deliver high-quality customer experiences at scale.
Usage-based · Free trial
202351-200San Francisco, California
Customer Effort Measurement
Klaus by Zendesk provides conversation review and quality assurance for customer support teams with AI-powered scoring and coaching.
Per seat · Free trial
201851-200Tallinn, Estonia
IT Help Desk Chatbots
Eesel AI provides an AI customer service platform that creates chatbots trained on your help center, internal docs, and past tickets to answer customer questions accurately.
Usage-based · Free plan
202211-50San Francisco, California
Omnichannel Support
AI support automation platform that triages tickets, surfaces root causes, and routes product issues to engineering.
Tiered plans · Free plan
20191-50Palo Alto, CA
Quality Assurance for Support
Descript is an AI-powered audio and video editor that enables users to edit media by editing text transcripts, with features for screen recording, AI voice cloning, filler word removal, and...
$24-33 / month
2017201-500San Francisco, California
Quality Assurance for Support
DaVinci Resolve combines advanced video editing, color correction, visual effects, and audio post-production into a single powerful platform.
$295 one-time
2001501-1,000Fremont, California