Buyer's guide

Best Customer Survey Platforms software

Platforms specifically designed for gathering customer feedback through NPS, CSAT, and CES surveys. Open any profile for real pricing, compliance, and buyer-fit detail, or jump into the customer survey platforms directory to filter by industry, company size, and certifications.

13 profiled toolsUpdated 2026

1
Corus
Market Research Platforms
On-demand market-research and survey platform for creating, distributing, and analyzing surveys against a global panel with AI-powered analytics.
Deal available
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2
Podium
Unified Communications
Podium helps local businesses stand out by using chatbots to manage messages, schedule appointments, and build relationships.
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3
GetFeedback
Customer Feedback
GetFeedback is a customer feedback platform built for Salesforce that captures CSAT, NPS, and CES surveys across email, SMS, web, and in-app channels.
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4
ClientSuccess
Customer Success Platforms
ClientSuccess provides customer success management with health scores, engagement tracking, NPS, and revenue management for SaaS companies.
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5
Omniconvert
Conversion Rate Optimization
Omniconvert is a growth optimization platform combining A/B testing, website personalization, surveys, and customer lifetime value analytics for ecommerce.
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6
Pendo
Digital Adoption Platforms
Pendo is a product experience platform that provides product analytics, in-app guidance, feedback collection, and portfolio management for digital product teams.
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7
Forsta
Market Research Platforms
Forsta provides a research and experience management platform with surveys, communities, analytics, and reporting for CX and market research.
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8
Intercom
Help & Customer Support
Intercom is an AI-first customer service platform providing live chat, AI chatbots, help center, and proactive messaging. Its Fin AI Agent handles customer inquiries autonomously while human…
Deal available
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9
Fillout
Survey & Poll Tools
Fillout is a form builder that connects directly to databases like Airtable, Notion, Google Sheets, and Smartsheet for seamless data collection.
Deal available
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10
Formbricks
Customer Survey Platforms
Formbricks is an open-source survey and experience management platform for collecting user feedback through in-app surveys, website surveys, and link surveys with targeting and analytics.
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11
Medallia
Customer Feedback
Medallia provides an enterprise experience management platform capturing feedback across all touchpoints with AI-powered analytics and action.
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12
Okendo
Customer Reviews and Ratings
Okendo is a customer marketing platform combining reviews, surveys, referrals, quizzes, and loyalty programs for e-commerce.
Deal available
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13
GuideCX
Customer Onboarding Software
GuideCX provides client onboarding software with automated project plans, customer portals, and progress tracking for implementation teams.
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14
Nicereply
CSAT Survey Tools
Nicereply provides CSAT, CES, and NPS surveys embedded in email signatures and help desk tickets for support teams.
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15
Zigpoll
Customer Survey Platforms
Post-purchase survey and Zero-Party Data app for Shopify.
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16
Helpfull
Customer Survey Platforms
Real-time consumer feedback platform with targeted panel surveys for brands.
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17
Surveypal
Customer Experience Platforms
Customer experience platform with surveys, analytics, and closed-loop feedback management.
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18
Sawtooth Software
Market Research Platforms
Conjoint analysis and market research software for advanced customer insights.
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19
Miichat
Software
Japanese conversational survey platform for employee and customer feedback.
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20
Simplesat
CSAT Survey Tools
Customer satisfaction survey tool integrating with Zendesk, HubSpot, and other support tools for CSAT tracking.
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21
Genroe
NPS Survey Platforms
Customer feedback management firm offering NPS survey programs and consulting for B2B organizations.
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22
Jebbit
Interactive Content
Declared data platform for brands to collect zero-party data through interactive experiences.
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23
Enquire Labs
Marketing Attribution
Post-purchase survey platform for Shopify with attribution surveys and customer insights for marketing optimization.
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24
CustomerCount
Customer Survey Platforms
Enterprise online feedback management platform with surveys and analytics.
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25
Tellwut
Customer Survey Platforms
Consumer survey and insights platform.
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26
KnoCommerce
Customer Survey Platforms
Post-purchase attribution survey platform for DTC brands with customizable surveys and marketing attribution data.
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27
AskNicely
NPS Survey Platforms
AskNicely provides NPS and CX measurement for frontline teams with real-time feedback, coaching, and recognition tools.
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28
Customer Thermometer
Customer Survey Platforms
One-click feedback survey tool with email embedded buttons for quick customer satisfaction.
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29
Feedier
Customer Feedback Analysis
Interactive feedback platform gamifying survey collection with rewards, customizable forms, and experience analytics.
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30
OPENSURVEY
Software
Korean mobile survey platform used by brands for consumer research.
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31
Fairing
Marketing Attribution
Post-purchase attribution surveys for DTC brands with question-stream technology and marketing channel analysis.
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32
Disqo
Customer Insight Platforms
Customer experience insight platform combining survey data with passive behavioral data.
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Best customer survey platforms by company size

Best customer survey platforms for Solo / freelancer Best customer survey platforms for Startup (1-50)Best customer survey platforms for Small business (51-200)Best customer survey platforms for Mid-market (201-1,000)Best customer survey platforms for Enterprise (1,000+)

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Customer Survey Platforms directory & filters All software categories Software deals

Frequently asked

What is the best customer survey platforms software?

Cubbie ranks 13 profiled customer survey platforms tools by profile completeness, verified-vendor status, and active deals. The list above leads with the products that carry the most complete, vendor-maintained profiles.

How does Cubbie choose these customer survey platforms tools?

Listings are drawn from the live catalog and ordered so products with substantive, vendor-maintained profiles surface first. Cubbie does not accept payment for ranking position.

Ranked from Cubbie's live catalog, https://www.cubbie.com/best/customer-survey-platforms