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Nicereply provides CSAT, CES, and NPS surveys embedded in email signatures and help desk tickets for support teams.

Pricing

Pricing unavailable

Founded

2009

Team size

11-50 employees

Headquarters

Bratislava, Slovakia

Product Preview

Nicereply preview

Preview from nicereply.com

At a glance

Pricing model

Tiered plans

Try before you buy

Integrates with

ZendeskFrontFreshdeskLiveAgentAircall+5

Security

GDPRCCPA

About Nicereply

Nicereply offers customer satisfaction survey tools that embed directly into help desk emails, signatures, and tickets. The platform measures CSAT, CES, and NPS without requiring customers to leave their current context.

Integrates with Zendesk, Freshdesk, Help Scout, LiveAgent, and other support platforms.

Buyer Fit & Positioning

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

GDPRCCPA

SLA uptime target: Not specified

Security review turnaround: Not specified

DPA available: Not specified

Pricing

Commercial model

Pricing model: Tiered plans

Free trial: Yes

Free plan: No

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Company-size fit has not been specified yet.

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections