Trust
Security & compliance
GDPRCCPA
SLA uptime target: Not specified
Security review turnaround: Not specified
DPA available: Not specified
Nicereply provides CSAT, CES, and NPS surveys embedded in email signatures and help desk tickets for support teams.
Pricing
$59-359 / month
Founded
2009
Team size
11-50 employees
Headquarters
Bratislava, Slovakia
Preview from nicereply.com
At a glance
Pricing model
Tiered plans
Try before you buy
Free trial
Integrates with
ZendeskFrontFreshdeskLiveAgentAircall+5
Security
GDPRCCPA
About Nicereply
Nicereply offers customer satisfaction survey tools that embed directly into help desk emails, signatures, and tickets. The platform measures CSAT, CES, and NPS without requiring customers to leave their current context.
Integrates with Zendesk, Freshdesk, Help Scout, LiveAgent, and other support platforms.
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Tiered plans
Free trial: Yes
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
Buyer Fit & Positioning
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
Buy through Cubbie
Nicereply
Nicereply doesn’t have a live offer on Cubbie yet — but you can still buy it through us. Request it and Cubbie’s procurement team will source pricing, negotiate terms, and set up the purchase for you.
Want a negotiated price? Request a quote for Nicereply and Cubbie routes it to the vendor and our procurement team.