Trust
Security & compliance
SOC 2GDPRHIPAAISO 27001
SLA uptime target: Not specified
Security review turnaround: Not specified
DPA available: Not specified
ClientSuccess provides customer success management with health scores, engagement tracking, NPS, and revenue management for SaaS companies.
Pricing
Custom quote
Founded
2014
Team size
51-200 employees
Headquarters
Lehi, Utah
Preview from clientsuccess.com
At a glance
Best for
Startup (1-50), Small business (51-200), Mid-market (201-1,000), Enterprise (1,000+)
Pricing model
Custom quote
Integrates with
SalesforceHubSpotDynamicsZendeskJira+5
Security
SOC 2GDPRHIPAAISO 27001
About ClientSuccess
ClientSuccess is a customer-success management (CSM) platform that helps SaaS and subscription businesses onboard, retain, and grow their customer base. It centralizes customer health scoring, lifecycle management, renewals, and engagement tracking so CS teams can reduce churn and identify expansion opportunities. It targets B2B software companies building or scaling a customer-success function.
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Custom quote
Free trial: No
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Startup (1-50)Small business (51-200)Mid-market (201-1,000)Enterprise (1,000+)
Buyer Fit & Positioning
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
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ClientSuccess
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