Platforms specifically designed for gathering customer feedback through NPS, CSAT, and CES surveys.
Market Research Platforms
On-demand market-research and survey platform for creating, distributing, and analyzing surveys against a global panel with AI-powered analytics.
Price position$100+ / month
Starting price: at the category median.Customer Survey Platforms
Post-purchase survey and Zero-Party Data app for Shopify.
Price position$50 / month
Price position: below the category median.Customer Experience Platforms
Customer experience platform with surveys, analytics, and closed-loop feedback management.
Price position$349+ / month
Starting price: above the category median.Market Research Platforms
Conjoint analysis and market research software for advanced customer insights.
Price position$375+ / seat / month
Starting price: above the category median.Unified Communications
Podium helps local businesses stand out by using chatbots to manage messages, schedule appointments, and build relationships.
Price position$600 / month
Price position: above the category median.CSAT Survey Tools
Customer satisfaction survey tool integrating with Zendesk, HubSpot, and other support tools for CSAT tracking.
Price position$99+ / month
Starting price: below the category median.Interactive Content
Declared data platform for brands to collect zero-party data through interactive experiences.
Price position$2,395+ / month
Price position: above this category's displayed range.Conversion Rate Optimization
Omniconvert is a growth optimization platform combining A/B testing, website personalization, surveys, and customer lifetime value analytics for ecommerce.
Price position$167+ / month
Starting price: above the category median.Customer Survey Platforms
Post-purchase attribution survey platform for DTC brands with customizable surveys and marketing attribution data.
Price position$19 / month
Price position: below the category median.Customer Survey Platforms
One-click feedback survey tool with email embedded buttons for quick customer satisfaction.
Price position$29+ / month
Starting price: below the category median.Customer Feedback Analysis
Interactive feedback platform gamifying survey collection with rewards, customizable forms, and experience analytics.
Price position$50+ / month
Starting price: below the category median.Marketing Attribution
Post-purchase attribution surveys for DTC brands with question-stream technology and marketing channel analysis.
Price position$15 / month
Price position: below the category median.Customer Onboarding Software
GuideCX provides client onboarding software with automated project plans, customer portals, and progress tracking for implementation teams.
Price position$100+ / user / month
Starting price: at the category median.Help & Customer Support
Intercom is an AI-first customer service platform providing live chat, AI chatbots, help center, and proactive messaging. Its Fin AI Agent handles customer inquiries autonomously while human...
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Survey & Poll Tools
Fillout is a form builder that connects directly to databases like Airtable, Notion, Google Sheets, and Smartsheet for seamless data collection.
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Customer Reviews and Ratings
Okendo is a customer marketing platform combining reviews, surveys, referrals, quizzes, and loyalty programs for e-commerce.
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Compensation Management
Leapsome is a people enablement platform combining performance reviews, engagement surveys, OKRs, learning, and compensation management for growing companies.
Price position$8+ / user / month
Price position: below this category's displayed range.CSAT Survey Tools
Nicereply provides CSAT, CES, and NPS surveys embedded in email signatures and help desk tickets for support teams.
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