Trust
Security & compliance
ISO 27001SOC 2PCI DSSHIPAA
SLA uptime target: Not specified
Security review turnaround: Not specified
DPA available: Not specified
GetFeedback is a customer feedback platform built for Salesforce that captures CSAT, NPS, and CES surveys across email, SMS, web, and in-app channels.
Pricing
Custom quote
Founded
2013
Team size
51-200 employees
Headquarters
San Francisco, California
Product Preview
Preview from getfeedback.com
At a glance
Pricing model
Custom quote
Try before you buy
Security
ISO 27001SOC 2PCI DSSHIPAA
About GetFeedback
GetFeedback is a customer-experience and feedback platform (owned by Momentive/SurveyMonkey) for collecting and acting on customer signals across web, email, mobile, and Salesforce. It offers branded surveys, website/digital feedback widgets, and CX analytics that route insights into workflows. Aimed at CX and product teams; the Salesforce-native 'Direct' product is being retired while the digital feedback product continues.
Buyer Fit & Positioning
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Custom quote
Free trial: Yes
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
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GetFeedback
GetFeedback doesn’t have a live offer on Cubbie yet, but you can still buy it through us. Request it and Cubbie’s procurement team will source pricing, negotiate terms, and set up the purchase for you.
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