Trust
Security & compliance
The vendor hasn’t added security or compliance details yet.
Enterprise online feedback management platform with surveys and analytics.
Pricing
Custom quote
Founded
2011
Team size
11-50 employees
Headquarters
Indianapolis, IN
Product Preview
Preview from customercount.com
At a glance
Best for
VP Customer Success, VP Product
Pricing model
Custom quote
Integrates with
CRM systemsKeatext Text AnalyticsMosaic Voice (speech analytics)SMS deployment
About CustomerCount
CustomerCount is a cloud-based customer-feedback and survey management platform (operating since 2007). It provides real-time survey deployment, NPS tracking, 70+ customizable reporting templates, SMS surveys, text analytics and CRM integration. Aimed at businesses wanting continuous voice-of-customer measurement across sales, contact-center and product experiences; now offered through Mobius Vendor Partners.
Buyer Fit & Positioning
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Custom quote
Free trial: No
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
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CustomerCount
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