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Pendo is a product experience platform that provides product analytics, in-app guidance, feedback collection, and portfolio management for digital product teams.

Pricing

Tiered plans

Founded

2013

Team size

501-1,000 employees

Headquarters

Raleigh, North Carolina

Pendo preview

Preview from pendo.io

At a glance

Best for

Startup (1-50), Small business (51-200), Mid-market (201-1,000), Enterprise (1,000+)

Pricing model

Tiered plans

Try before you buy

Free trial · Free plan

Security

SOC 2GDPRHIPAAPCI DSS

About Pendo

Pendo provides a product experience platform that helps digital product teams understand user behavior, gather feedback, and guide users through their products. The platform requires no code changes to install, using a lightweight snippet for data collection.

Product Analytics tracks user behavior across web and mobile applications, providing insights into feature adoption, user journeys, and retention. The codeless tagging approach means product teams can retroactively analyze any UI element without prior instrumentation.

In-App Guidance enables product teams to create onboarding flows, feature announcements, tooltips, and surveys without engineering support. Guides can be targeted based on user segments, behavior, or product data.

Pendo Feedback centralizes feature requests from customers and internal stakeholders, enabling data-driven product prioritization. Pendo Listen uses AI to analyze qualitative feedback at scale.

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

SOC 2GDPRHIPAAPCI DSS

SLA uptime target: Not specified

Security review turnaround: Not specified

DPA available: Not specified

Pricing

Commercial model

Pricing model: Tiered plans

Free trial: Yes

Free plan: Yes

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Startup (1-50)Small business (51-200)Mid-market (201-1,000)Enterprise (1,000+)

Buyer Fit & Positioning

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections