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Security & compliance
SLA uptime target: Not specified
Security review turnaround: Not specified
DPA available: Not specified
Pendo is a product experience platform that provides product analytics, in-app guidance, feedback collection, and portfolio management for digital product teams.
Pricing
Tiered plans
Founded
2013
Team size
501-1,000 employees
Headquarters
Raleigh, North Carolina
Preview from pendo.io
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Security
Pendo provides a product experience platform that helps digital product teams understand user behavior, gather feedback, and guide users through their products. The platform requires no code changes to install, using a lightweight snippet for data collection.
Product Analytics tracks user behavior across web and mobile applications, providing insights into feature adoption, user journeys, and retention. The codeless tagging approach means product teams can retroactively analyze any UI element without prior instrumentation.
In-App Guidance enables product teams to create onboarding flows, feature announcements, tooltips, and surveys without engineering support. Guides can be targeted based on user segments, behavior, or product data.
Pendo Feedback centralizes feature requests from customers and internal stakeholders, enabling data-driven product prioritization. Pendo Listen uses AI to analyze qualitative feedback at scale.
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Trust
SLA uptime target: Not specified
Security review turnaround: Not specified
DPA available: Not specified
Pricing
Pricing model: Tiered plans
Free trial: Yes
Free plan: Yes
Contract minimum: Not specified
Procurement
The vendor hasn’t added purchasing & legal details yet.
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