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AskNicely provides NPS and CX measurement for frontline teams with real-time feedback, coaching, and recognition tools.

Pricing

Usage-based

Founded

2014

Team size

51-200 employees

Headquarters

Portland, Oregon

At a glance

Pricing model

Usage-based

Integrates with

SlackMicrosoft TeamsGoogle ReviewsQualtrics200+ integrations via API

Security

SOC 2ISO 27001GDPR

About AskNicely

AskNicely is an AI-powered customer experience platform that captures customer feedback through NPS and CSAT surveys and turns it into insights and frontline coaching. Higher tiers add review requests and testimonial generation, Slack/Teams integration, in-app surveys, white-labeling, goal-setting and API access. It is aimed at service businesses that want to measure and improve customer sentiment and coach frontline teams.

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

SOC 2ISO 27001GDPR

SLA uptime target: Not specified

Security review turnaround: Not specified

DPA available: Not specified

Pricing

Commercial model

Pricing model: Usage-based

Free trial: No

Free plan: No

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Company-size fit has not been specified yet.

Buyer Fit & Positioning

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections