Help & Customer Support pricing
A median Help & Customer Support seat costs $360 a year. Half the market sits between $240 and $1,188.
Median
$360
per seat, per year
Typical range
$240 to $1,188
the middle half
Top of market
$3,529
95th percentile
Priced on request
15%
of plans
The spread
What each plan tier costs
| Tier | Vendors | Typical range | Median | Relative |
|---|---|---|---|---|
| Starter | 6 | $231 to $300 | $270 | |
| Pro | 5 | $882 to $1,359 | $1,188 |
Per seat, per year. Tiers with fewer than 5 vendors behind them are not shown.
What Help & Customer Support vendors charge
14 of 20 Help & Customer Support products publish a price, and 29% of them start free.
Help & Customer Support products
PlainSOC 2
Help & Customer Support
Plain is a modern customer support platform designed for developer-first and API-first companies, providing a fast inbox, API acce…
Tiered plans · Free trial
PylonSOC 2
Help & Customer Support
Pylon is a customer support platform built for B2B companies that unifies support across Slack Connect channels, email, and in-app…
Per seat · Free trial
Helprace
Help & Customer Support
Customer service suite with knowledge base, community forum, feedback portal, and help desk for support teams.
Per seat · Free trial
Freshchat
Live Chat
Freshchat by Freshworks is a modern messaging platform for customer engagement across live chat, WhatsApp, email, and social chann…
Free trial
ActiveCampaignSOC 2
Marketing Automation
ActiveCampaign is a marketing automation and CRM platform that combines email marketing, automation workflows, sales CRM, and mess…
Tiered plans · Free trial
CalldeskGDPR
Software · Best for Mid-market
Voice AI agents for customer service automation.
Custom quote