Help Desk & Ticketing pricing
A median Help Desk & Ticketing seat costs $238 a year. Half the market sits between $120 and $360.
Median
$238
per seat, per year
Typical range
$120 to $360
the middle half
Top of market
$852
95th percentile
Priced on request
5%
of plans
The spread
What each plan tier costs
| Tier | Vendors | Typical range | Median | Relative |
|---|---|---|---|---|
| Pro | 5 | $234 to $537 | $330 |
Per seat, per year. Tiers with fewer than 5 vendors behind them are not shown.
What Help Desk & Ticketing vendors charge
12 of 22 Help Desk & Ticketing products publish a price, and 17% of them start free.
Help Desk & Ticketing products
HiverGDPR
Help Desk & Ticketing
Hiver is a helpdesk built for Gmail that turns shared inboxes into collaborative helpdesks with assignment, tagging, and SLA track…
Tiered plans · Free plan
CloudRadialSOC 2
Client Portal Software
Client portal platform for MSPs providing a branded self-service portal with reporting, ticketing, and QBR automation.
Tiered plans · Free plan
Issuetrak
Help Desk & Ticketing · Best for Startup
Issue tracking and help desk software for customer support, internal IT, and complaint management.
Per seat
Loop EmailISO 27001
Communication & Collab
Team email collaboration tool with shared inboxes, internal chat, assignments, and workflow rules for managing customer communicat…
Per seat · Free trial
UVdesk
Help Desk & Ticketing
Open-source helpdesk ticketing system with SaaS hosting and ecommerce integrations.
Tiered plans · Free plan
Mojo HelpdeskSOC 2
Help Desk & Ticketing · Best for Startup
Simple cloud help desk for IT, HR, and facilities teams with ticket tracking, automation, and a self-service portal.
Per seat · Free trial