SalesforceUnclaimed

The #1 AI CRM

CRMsalesforce.com

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Reviews

10,000+

Pricing

25-330 / user / month

Founded

1999

Location

San Francisco, California

Pricing

25-330 / user / month

Reviews

10,000+

Founded

1999

Team Size

10,000+ employees

Current Deal

30-day free trial on all editions

About Salesforce

Salesforce is the world's leading CRM platform, providing cloud-based solutions for sales, service, marketing, and commerce. Its ecosystem includes AI-powered automation with Agentforce and thousands of AppExchange integrations.

Salesforce is the world's most widely adopted CRM platform, serving businesses of all sizes with cloud-based tools for managing customer relationships across sales, service, marketing, and commerce. Its unified platform provides a 360-degree view of every customer. Sales Cloud helps teams manage leads, opportunities, and forecasts with AI-powered insights. Service Cloud enables omnichannel customer support with case management, knowledge bases, and field service capabilities. Marketing Cloud provides personalized campaign management across email, mobile, social, and advertising. Agentforce, Salesforce's AI platform, brings autonomous AI agents that can handle customer interactions, automate workflows, and provide intelligent recommendations. The Einstein AI layer powers predictive analytics, lead scoring, and natural language processing across the entire platform. With over 5,000 apps on the AppExchange marketplace, extensive APIs, and the Lightning Platform for custom development, Salesforce adapts to virtually any business process and industry requirement.

Pricing Details

Starter Suite: $25/user/month - Basic CRM features Pro Suite: $100/user/month - Complete CRM with automation Enterprise: $165/user/month - Advanced customization and AI Unlimited: $330/user/month - Premier support, sandbox Unlimited+: $500/user/month - Full platform with Slack, Data Cloud

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Review Summary

Users praise Salesforce's extensive customization capabilities and comprehensive feature set. The AppExchange ecosystem and reporting tools are standout features, though the platform has a significant learning curve and costs can add up quickly.