Trust
Security & compliance
SOC 2GDPRHIPAAISO 27001
SLA uptime target: Not specified
Security review turnaround: Not specified
DPA available: Not specified
Pylon is a customer support platform built for B2B companies that unifies support across Slack Connect channels, email, and in-app chat with shared inboxes and ticket management.
Pricing
$0-59+ / seat / month
Founded
2023
Team size
11-50 employees
Headquarters
San Francisco, California
Preview from usepylon.com
At a glance
Pricing model
Per seat
Try before you buy
Free trial
Security
SOC 2GDPRHIPAAISO 27001
About Pylon
Pylon is a customer support platform built for B2B companies that unifies support across Slack Connect channels, email, and in-app chat with shared inboxes and ticket management.
Pylon serves teams looking for reliable help customer support solutions with a modern, well-designed platform that integrates with popular business tools.
Founded in 2023 in San Francisco, California, Pylon has built a growing customer base focused on delivering value through innovation and excellent user experience.
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Per seat
Free trial: Yes
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
Buyer Fit & Positioning
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
Buy through Cubbie
Pylon
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