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Guest communications platform for hotels, retailers, and senior living operators that centralizes SMS, WhatsApp, and Google Messages conversations.

Pricing

Custom quote

Founded

2011

Team size

51-200 employees

Headquarters

Minneapolis, MN

At a glance

Pricing model

Custom quote

Security

HIPAA

About Kipsu

Kipsu is a real-time guest engagement and messaging platform for the hospitality industry. It lets hotel and service teams communicate with guests via SMS, WhatsApp, LINE, in-app, and social channels before, during, and after their stay, with analytics on guest requests and response performance by department. It targets hotels, management groups, and brands wanting to improve guest service and retention through messaging.

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

HIPAA

SLA uptime target: Not specified

Security review turnaround: Not specified

DPA available: Not specified

Pricing

Commercial model

Pricing model: Custom quote

Free trial: No

Free plan: No

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Company-size fit has not been specified yet.

Buyer Fit & Positioning

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections