Platforms that optimize contact center agent scheduling, quality management, and performance through analytics and AI.
Contact Center Workforce Management
Assembled provides modern workforce management for support teams with AI-powered forecasting, scheduling, and real-time management.
Price position$25+ / seat / month
Starting price: below the category median.Software
Privacy-preserving workforce analytics platform with insider risk signals and collaboration insights.
Price position$2,500+ / month
Starting price: above the category median.Workforce Engagement Management
Employee engagement platform with recognition, surveys, safety management, and communication for frontline teams.
Price position$2+ / user / month
Starting price: below the category median.Radiology Information Systems
AbbaDox provides cloud-based RIS and patient engagement tools for radiology practices, focusing on workflow optimization and referring physician communication.
Price position$500+ / month
Starting price: above the category median.Payroll Software
ADP is the global leader in payroll and human capital management, serving over 1 million clients from small businesses to multinational enterprises.
Price position$79+ / employee / month
Starting price: at the category median.Workforce Analytics
ActivTrak is a workforce analytics platform that tracks application usage, productivity patterns, and work habits to help managers optimize team performance.
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Marketing Automation
ActiveCampaign is a marketing automation and CRM platform that combines email marketing, automation workflows, sales CRM, and messaging. It helps businesses personalize customer experiences...
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Workforce Engagement Management
Brazilian internal communication app helping retailers and industries engage frontline employees with content and training.
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Performance Management
15Five is a performance management platform providing continuous feedback, engagement surveys, OKRs, and manager effectiveness tools.
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Software
Connected workforce platform focused on OEE and team huddles for food and CPG manufacturers. Combines production, compliance, and learning modules.
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Contact Center as a Service
Enterprise cloud contact center platform with AI, workforce management, and omnichannel communication for large organizations.
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Medical Practice Management
AdvancedMD provides cloud-based practice management, EHR, medical billing, and patient experience tools for medical practices.
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Talent Management Platforms
365Talents is an AI talent experience platform that maps employee skills, suggests internal opportunities, and helps HR teams build skills-based workforce strategies.
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Employee Scheduling
7shifts is a restaurant workforce management platform for scheduling, time tracking, hiring, payroll, and team communication.
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Contact Center as a Service
Talkdesk provides an AI-powered cloud contact center with omnichannel routing, workforce management, and industry-specific solutions.
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Software
Talent engagement platform for hiring and retention in enterprise teams.
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Software
HR platform and employee engagement for Indonesian enterprises.
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Employee Engagement
Workforce experience platform for senior care, home health, and hospice providing engagement and retention tools.
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