Trust
Security & compliance
SOC 2
SLA uptime target: Not specified
Security review turnaround: Not specified
DPA available: Not specified
Call recording, QA automation, and speech analytics for contact centers.
Pricing
From $99 / mo
Founded
2006
Team size
11-50 employees
Headquarters
Campbell, CA
Preview from miarec.com
At a glance
Pricing model
Per seat
Security
SOC 2
About MiaRec
MiaRec is a conversational-intelligence and automated quality-management platform for contact centers that records and analyzes customer interactions to measure sentiment, detect churn risk, surface sales signals, and auto-score agent quality across 100% of calls. It targets contact-center and CX leaders wanting AI-driven visibility instead of manual call sampling.
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Per seat
Free trial: No
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
Buyer Fit & Positioning
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
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MiaRec
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