IT and customer service ticketing systems that organize, prioritize, and track support requests from submission through resolution.
Client Portal Software
Client portal platform for MSPs providing a branded self-service portal with reporting, ticketing, and QBR automation.
Price position$115+ / month
Starting price: above the category median.Help Desk & Ticketing
Issue tracking and help desk software for customer support, internal IT, and complaint management.
Price position$26+ / agent / month
Starting price: below the category median.Communication & Collab
Team email collaboration tool with shared inboxes, internal chat, assignments, and workflow rules for managing customer communications.
Price position$30+ / seat / month
Starting price: above the category median.Help Desk & Ticketing
Open-source helpdesk ticketing system with SaaS hosting and ecommerce integrations.
Price position$22+ / agent / month
Starting price: below the category median.Help Desk & Ticketing
Simple cloud help desk for IT, HR, and facilities teams with ticket tracking, automation, and a self-service portal.
Price position$13+ / agent / month
Starting price: below the category median.Help Desk & Ticketing
Email-first help desk ticketing system with automation, knowledge base, and asset management available as SaaS or self-hosted.
Price position$29+ / agent / month
Starting price: at the category median.Help Desk & Ticketing
Microsoft Teams-based help desk ticketing system with automated workflows, SLA management, and a customer support portal.
Price position$12+ / agent / month
Starting price: below the category median.Help Desk & Ticketing
Brazilian help desk and chat platform serving SMBs across Latin America.
Price position$14+ / user / month
Starting price: below the category median.Software
IT asset management and service desk platform from Alloy Software for enterprise IT.
Price position$2+ / month
Price position: below this category's displayed range.Live Chat
Live chat software with video chat, voice chat, and help desk for websites.
Price position$15+ / agent / month
Starting price: below the category median.Project Management
Upgraded Redmine-based project management with resource planning, CRM, help desk, and business intelligence modules.
Price position$11+ / user / month
Starting price: below the category median.Help Desk & Ticketing
All-in-one PSA solution for managed service providers with ticketing, CRM, billing, projects, and asset management.
Price position$109+ / user / month
Starting price: above the category median.Help Desk & Ticketing
AI helpdesk and customer support platform with ticketing, chat, and automation.
Price position$29+ / month
Starting price: at the category median.Help Desk & Ticketing
Help desk software with live chat, ticketing, call center, and social media support in one platform.
Price position$9+ / user / month
Price position: below this category's displayed range.Help Desk & Ticketing
Deskpro is a help desk platform with ticket management, live chat, knowledge base, and automation for IT and customer support teams.
Price position$29+ / agent / month
Starting price: at the category median.Price position$50 / month
Price position: above the category median.Help Desk & Ticketing
Service management software connecting IT, facilities, and HR departments with self-service portals and collaborative workspaces.
Price position$76+ / seat / month
Starting price: above the category median.Help Desk & Ticketing
AI-powered helpdesk software by Syncfusion with automated ticket routing and knowledge base suggestions.
Price position$99 / month
Price position: above the category median.
