IT and customer service ticketing systems that organize, prioritize, and track support requests from submission through resolution.
Front is a customer operations platform that combines shared inboxes, live chat, and ticketing in a collaborative interface, enabling teams to manage customer communications across email, SM...
Hiver is a helpdesk built for Gmail that turns shared inboxes into collaborative helpdesks with assignment, tagging, and SLA tracking.
Client portal platform for MSPs providing a branded self-service portal with reporting, ticketing, and QBR automation.
Issue tracking and help desk software for customer support, internal IT, and complaint management.
Team email collaboration tool with shared inboxes, internal chat, assignments, and workflow rules for managing customer communications.
Open-source helpdesk ticketing system with SaaS hosting and ecommerce integrations.
Simple cloud help desk for IT, HR, and facilities teams with ticket tracking, automation, and a self-service portal.
Help desk and project management combined for customer-facing teams with client portal.
Email-first help desk ticketing system with automation, knowledge base, and asset management available as SaaS or self-hosted.
Microsoft Teams-based help desk ticketing system with automated workflows, SLA management, and a customer support portal.
Brazilian help desk and chat platform serving SMBs across Latin America.
Aircall provides a cloud-based phone system with call center features, CRM integrations, and analytics for sales and support teams.
IT asset management and service desk platform from Alloy Software for enterprise IT.
Chatwoot is an open-source, AI-powered customer support platform that provides omnichannel messaging, a shared inbox, and automation tools as an alternative to Intercom and Zendesk.
Live chat software with video chat, voice chat, and help desk for websites.
Crisp is an all-in-one customer support platform combining live chat, AI chatbot, shared inbox, knowledge base, and ticketing for startups and SMBs, with self-hosted and cloud options.
Upgraded Redmine-based project management with resource planning, CRM, help desk, and business intelligence modules.
All-in-one PSA solution for managed service providers with ticketing, CRM, billing, projects, and asset management.
Hyro is a conversational AI platform for healthcare that automates patient interactions including appointment scheduling, FAQ handling, and IT help desk support for health systems.
Free open-source helpdesk and shared inbox alternative to Help Scout.
Brazilian helpdesk and customer-service ticketing platform.
AI helpdesk and customer support platform with ticketing, chat, and automation.
Help desk software with live chat, ticketing, call center, and social media support in one platform.
Ivanti provides IT service management, unified endpoint management, and security solutions that help organizations discover, manage, secure, and service IT assets.
Deskpro is a help desk platform with ticket management, live chat, knowledge base, and automation for IT and customer support teams.
FAQ and help desk app for Shopify merchants.
Service management software connecting IT, facilities, and HR departments with self-service portals and collaborative workspaces.
Conversational ticketing in Slack and Teams, by Atlassian.
AI-powered helpdesk software by Syncfusion with automated ticket routing and knowledge base suggestions.
Customer service and feedback platform for school districts to engage families.
Gorgias is a helpdesk platform built for e-commerce businesses that centralizes customer conversations from email, chat, social media, and SMS with deep Shopify, BigCommerce, and Magento int...
PSA software for IT solution providers with quoting, project management, service desk, and resource scheduling.
Service desk and IT asset management for growing IT teams
Combined PSA and RMM platform for MSPs with integrated invoicing, ticketing, remote access, and endpoint management.
Multi-channel help desk and ITSM software with ITIL/ITSM compliant features, gamification, and satellite desk for multi-brand support.
Kadence is a hybrid work platform that combines desk booking, team scheduling, and workplace analytics to help organizations manage flexible work policies.
All-in-one RMM and PSA platform for IT teams and MSPs with remote monitoring, patch management, and helpdesk ticketing.
Structured communication and process management solution for ITSM, customer service, and corporate security with ITIL compliance.
Simple email ticketing system for small teams that turns support emails into organized tickets with shared inboxes and a knowledge base.
Eesel AI provides an AI customer service platform that creates chatbots trained on your help center, internal docs, and past tickets to answer customer questions accurately.
Redmine-based project management with Git/SVN hosting, help desk, and team chat in a managed cloud platform.
Integrated RMM and service desk platform for MSPs with single-console management of clients, devices, and tickets.
Visitor management for attractions and museums.
Ticketing and CRM platform for attractions.