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Multi-channel help desk and ITSM software with ITIL/ITSM compliant features, gamification, and satellite desk for multi-brand support.

Pricing

Starts at $12/agent/mo

Founded

2007

Team size

11-50 employees

Headquarters

Nasik, India

Product Preview

Vision Helpdesk preview

Preview from visionhelpdesk.com

At a glance

Best for

Startup (1-50), Small business (51-200), Mid-market (201-1,000), Enterprise (1,000+)

Pricing model

Per seat

Try before you buy

Integrates with

EmailTwitterFacebookPhoneChat+1

Security

ISO 27001GDPR

About Vision Helpdesk

Multi-channel help desk and ITSM software with ITIL/ITSM compliant features, gamification, and satellite desk for multi-brand support.

What Help Desk & Ticketing costs

Buyer Fit & Positioning

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

ISO 27001GDPR

SLA uptime target: Not specified

Security review turnaround: Not specified

DPA available: Not specified

Pricing

Commercial model

Pricing model: Per seat

Free trial: Yes

Free plan: No

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Startup (1-50)Small business (51-200)Mid-market (201-1,000)Enterprise (1,000+)

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections