Trust
Security & compliance
GDPR
SLA uptime target: 99.9%
Security review turnaround: Not specified
DPA available: Not specified
Simple email ticketing system for small teams that turns support emails into organized tickets with shared inboxes and a knowledge base.
Pricing
Starts at $13/user/mo
Founded
2011
Team size
1-10 employees
Headquarters
Bangalore, India
Preview from supportbee.com
At a glance
Best for
Startup (1-50), Small business (51-200), Mid-market (201-1,000), Enterprise (1,000+)
Pricing model
Per seat
Try before you buy
Free trial
Security
GDPR
About Supportbee
Simple email ticketing system for small teams that turns support emails into organized tickets with shared inboxes and a knowledge base.
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Per seat
Free trial: Yes
Free plan: Not specified
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Startup (1-50)Small business (51-200)Mid-market (201-1,000)Enterprise (1,000+)
Buyer Fit & Positioning
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
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Supportbee
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