Trust
Security & compliance
SOC 2GDPRHIPAA
SLA uptime target: 99.9%
Security review turnaround: Not specified
DPA available: Not specified
Microsoft Teams-based help desk ticketing system with automated workflows, SLA management, and a customer support portal.
Pricing
$12+ / agent / month
Founded
2021
Team size
11-50 employees
Headquarters
Sunnyvale, CA
At a glance
Best for
Startup (1-50), Small business (51-200), Mid-market (201-1,000), Enterprise (1,000+)
Pricing model
Per seat
Try before you buy
Integrates with
Microsoft TeamsMicrosoft Entra IDMicrosoft 365 CopilotPower AutomateAsana+5
Security
SOC 2GDPRHIPAA
About Desk365
Microsoft Teams-based help desk ticketing system with automated workflows, SLA management, and a customer support portal.
Pricing
$12+ / agent / monthPer seat
What Help Desk & Ticketing costs
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Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Per seat
Free trial: Yes
Free plan: Yes
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Startup (1-50)Small business (51-200)Mid-market (201-1,000)Enterprise (1,000+)
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
Buy through Cubbie
Desk365
Desk365 doesn’t have a live offer on Cubbie yet, but you can still buy it through us. Request it and Cubbie’s procurement team will source pricing, negotiate terms, and set up the purchase for you.
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