Deskpro is a help desk platform with ticket management, live chat, knowledge base, and automation for IT and customer support teams.
Pricing
$29+ / agent / month
Founded
2001
Team size
51-200 employees
Headquarters
London, United Kingdom
At a glance
Best for
Pricing model
Try before you buy
Integrates with
Security
About Deskpro
Deskpro is a help desk platform with ticket management, live chat, knowledge base, and automation for IT and customer support teams.
Deskpro provides comprehensive tools and features designed for its target market. The platform integrates with popular business tools and offers both self-service and managed options.
Key capabilities include customizable workflows, reporting dashboards, and team collaboration features. The platform scales from small teams to enterprise deployments.
Deskpro differentiates through its focus on user experience, robust API, and dedicated customer support team that ensures successful implementation and ongoing optimization.
What Help Desk & Ticketing costs
Buyer Fit & Positioning
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Trust
Security & compliance
SLA uptime target: 99.9%
Security review turnaround: Not specified
DPA available: Not specified
Pricing
Commercial model
Pricing model: Per seat
Free trial: Yes
Free plan: Not specified
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
Deskpro
Deskpro doesn’t have a live offer on Cubbie yet, but you can still buy it through us. Request it and Cubbie’s procurement team will source pricing, negotiate terms, and set up the purchase for you.
Want a negotiated price? Request a quote for Deskpro and Cubbie routes it to the vendor and our procurement team.
