Trust
Security & compliance
SOC 2HIPAAGDPRPCI DSS
SLA uptime target: Not specified
Security review turnaround: Not specified
DPA available: Not specified
AI-powered helpdesk software by Syncfusion with automated ticket routing and knowledge base suggestions.
Pricing
$99/month
Founded
2022
Team size
501-1,000 employees
Headquarters
Morrisville, NC
At a glance
Best for
Startup (1-50), Small business (51-200), Mid-market (201-1,000), Enterprise (1,000+)
Pricing model
Per seat
Try before you buy
Free trial
Integrates with
EmailWhatsAppInstagramSMSFacebook+3
Security
SOC 2HIPAAGDPRPCI DSS
About BoldDesk
BoldDesk provides help desk, ticketing, knowledge base, automation, and customer support software. Its public pricing page lists bundled paid plans by team size and add-on AI pricing, with higher agent counts handled by contacting the team.
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Per seat
Free trial: Yes
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Startup (1-50)Small business (51-200)Mid-market (201-1,000)Enterprise (1,000+)
Buyer Fit & Positioning
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
Buy through Cubbie
BoldDesk
BoldDesk doesn’t have a live offer on Cubbie yet — but you can still buy it through us. Request it and Cubbie’s procurement team will source pricing, negotiate terms, and set up the purchase for you.
Want a negotiated price? Request a quote for BoldDesk and Cubbie routes it to the vendor and our procurement team.
