Trust
Security & compliance
No certifications listed yet.
SLA uptime target: 99.96%
Security review turnaround: Not specified
DPA available: Not specified
Issue tracking and help desk software for customer support, internal IT, and complaint management.
Pricing
Starts at $26/agent/mo
Founded
1992
Team size
51-200 employees
Headquarters
Virginia Beach, VA
At a glance
Best for
Startup (1-50), Small business (51-200), Mid-market (201-1,000), Enterprise (1,000+)
Pricing model
Per seat
Integrates with
ZapierSlackMicrosoft (Teams, Active Directory, Entra AD)SalesforceActive Directory+3
About Issuetrak
Issue tracking and help desk software for customer support, internal IT, and complaint management.
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Per seat
Free trial: Not specified
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Startup (1-50)Small business (51-200)Mid-market (201-1,000)Enterprise (1,000+)
Buyer Fit & Positioning
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
Buy through Cubbie
Issuetrak
Issuetrak doesn’t have a live offer on Cubbie yet — but you can still buy it through us. Request it and Cubbie’s procurement team will source pricing, negotiate terms, and set up the purchase for you.
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