Trust
Security & compliance
No certifications listed yet.
SLA uptime target: 99.96%
Security review turnaround: Not specified
DPA available: Not specified
Issue tracking and help desk software for customer support, internal IT, and complaint management.
Pricing
$26+ / agent / month
Founded
1992
Team size
51-200 employees
Headquarters
Virginia Beach, VA
At a glance
Best for
Startup (1-50), Small business (51-200), Mid-market (201-1,000), Enterprise (1,000+)
Pricing model
Per seat
Integrates with
ZapierSlackMicrosoft (Teams, Active Directory, Entra AD)SalesforceActive Directory+3
About Issuetrak
Issue tracking and help desk software for customer support, internal IT, and complaint management.
Pricing
$26+ / agent / monthPer seat
What Help Desk & Ticketing costs
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View CRM pricing in fullBuyer Fit & Positioning
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Per seat
Free trial: Not specified
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Startup (1-50)Small business (51-200)Mid-market (201-1,000)Enterprise (1,000+)
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
Buy through Cubbie
Issuetrak
Issuetrak doesn’t have a live offer on Cubbie yet, but you can still buy it through us. Request it and Cubbie’s procurement team will source pricing, negotiate terms, and set up the purchase for you.
Want a negotiated price? Request a quote for Issuetrak and Cubbie routes it to the vendor and our procurement team.
