Cloud-based call center platforms that manage inbound and outbound calls with features like IVR, call routing, recording, and agent performance analytics.
Business Phone Systems
Cloud business phone system with power dialer, IVR, call recording, and CRM integration for sales and support teams.
Price position$21+ / user / month
Starting price: below the category median.Quality Assurance for Support
Support QA platform for call scoring, agent coaching, and quality metrics.
Price position$34+ / month
Starting price: below the category median.Software
MENA cloud contact center and Arabic VOIP platform for enterprises across the Gulf region.
Price position$45+ / seat / month
Starting price: above the category median.Software
Voice AI for restaurants answering calls 24/7 with reservation booking, FAQ answers, and call routing.
Price position$199 / month
Price position: above the category median.Software
Cloud-based phone system from Freshworks with IVR, call queues, call recording, and real-time dashboards for support teams.
Price position$15+ / agent / month
Price position: below this category's displayed range.Contact Center as a Service
Cloud contact center platform with omnichannel communication, IVR, workforce management, and real-time analytics.
Price position$45+ / month
Starting price: above the category median.Contact Center Software
Cloud contact center software with omnichannel routing, AI-powered quality management, and mobile-first agent workspace.
Price position$70+ / seat / month
Starting price: above the category median.Call Center Software
Virtual phone system with call center features, IVR, and CRM integration for small businesses.
Price position$15+ / user / month
Price position: below this category's displayed range.Call Center Software
Virtual phone system for sales and support teams with global numbers, power dialer, and call analytics.
Price position$20+ / user / month
Starting price: below the category median.Software
ClickPoint lead management and dialer platform used by insurance and financial services call centers.
Price position$49+ / seat / month
Starting price: above the category median.Contact Center as a Service
Cloud contact center platform designed for smartphone-era customer support with in-app voice, chat, and media sharing.
Price position$65+ / seat / month
Starting price: above the category median.Call Tracking
Call tracking and contact center platform with dynamic number insertion and analytics.
Price position$39+ / month
Starting price: at the category median.CPaaS (Communications Platform as a Service)
Cloud telephony and communications platform offering voice, SMS, and contact center for businesses.
Price position$33+ / month
Starting price: below the category median.AI Customer Service Agents
AI virtual receptionist that answers, routes, and summarizes calls for small businesses across 50+ languages.
Price position$20+ / month
Starting price: below the category median.Contact Center as a Service
Cloud contact center platform for European enterprises with voice, AI, and CRM integration.
Price position$60+ / seat / month
Starting price: above the category median.Call Center Software
AI phone answering service for small businesses that answers every call, takes messages, and books appointments.
Price position$69+ / month
Starting price: above the category median.Business Phone Systems
Cloud phone system with AI-powered features providing business communications, video conferencing, and contact center solutions.
Price position$26+ / user / month
Starting price: below the category median.Contact Center Software
Omnichannel contact center software with voice, email, chat, social media, and video support for enterprises in emerging markets.
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