Maqsam
Contact Center as a Service
The first Arabic-native AI agent integrated into the region’s leading customer service software.
Free trialFlat rateAI AgentsBusiness VoIP
Price$300 / month
Price position: above the category median.Call Center Software
Cloud-based call center platforms that manage inbound and outbound calls with features like IVR, call routing, recording, and agent performance analytics.
Company size
Purchasing
Compliance (as stated by vendors)
PlaybookHQ
Quality Assurance for Support
Support QA platform for call scoring, agent coaching, and quality metrics.
Free planFree trialPer seatQuality Assurance for SupportCustomer Feedback
Price$34+ / month
Starting price: below the category median.
Slang.ai
AI Voice Agents
Voice AI for restaurants answering calls 24/7 with reservation booking, FAQ answers, and call routing.
Tiered plansAI Voice AgentsRestaurant Reservation Systems
Price$199 / month
Price position: above the category median.
Freshcaller
Call Center Software
Cloud-based phone system from Freshworks with IVR, call queues, call recording, and real-time dashboards for support teams.
Free planFree trialTiered plansCustomer Support OperationsCustomer Support Teams
Price$15+ / agent / month
Price position: below this category's displayed range.
Connectel
Contact Center as a Service
Cloud contact center platform with omnichannel communication, IVR, workforce management, and real-time analytics.
Free planFree trialISO 27001GDPRTiered plansWorkforce Management
Price$45+ / month
Starting price: above the category median.
Bright Pattern
Contact Center Software
Cloud contact center software with omnichannel routing, AI-powered quality management, and mobile-first agent workspace.
Per seatContact Center SoftwareCustomer Communication
Price$70+ / seat / month
Starting price: above the category median.
MightyCall
Call Center Software
Virtual phone system with call center features, IVR, and CRM integration for small businesses.
Free trialPCI DSSHIPAAGDPRPer seatSales Dialer
Price$15+ / user / month
Price position: below this category's displayed range.
CallHippo
Call Center Software
Virtual phone system for sales and support teams with global numbers, power dialer, and call analytics.
Free planFree trialSOC 2HIPAAGDPRISO 27001
Price$20+ / user / month
Starting price: below the category median.
SalesExec
Sales Dialer
ClickPoint lead management and dialer platform used by insurance and financial services call centers.
Per seatOutbound Call CenterLead Scoring
Price$49+ / seat / month
Starting price: above the category median.
Ujet
Contact Center as a Service
Cloud contact center platform designed for smartphone-era customer support with in-app voice, chat, and media sharing.
SOC 2HIPAAPCI DSSPer seatContact Center SoftwareContact Center as a Service
Price$65+ / seat / month
Starting price: above the category median.
CallTrackingMetrics
Call Tracking
Call tracking and contact center platform with dynamic number insertion and analytics.
SOC 2ISO 27001HIPAAGDPRCCPAOutbound Call Center
Price$39+ / month
Starting price: at the category median.
Exotel
CPaaS (Communications Platform as a Service)
Cloud telephony and communications platform offering voice, SMS, and contact center for businesses.
Free trialISO 27001Tiered plansUnified CommunicationsCPaaS (Communications Platform as a Service)
Price$33+ / month
Starting price: below the category median.ZenCall AI
AI Customer Service Agents
AI virtual receptionist that answers, routes, and summarizes calls for small businesses across 50+ languages.
AI Customer Service AgentsCustomer Communication
Price$20+ / month
Starting price: below the category median.
Diabolocom
Contact Center as a Service
Cloud contact center platform for European enterprises with voice, AI, and CRM integration.
HIPAAPCI DSSTiered plansCustomer Experience PlatformsAI Voice Agents
Price$60+ / seat / month
Starting price: above the category median.
Rosie AI
Call Center Software
AI phone answering service for small businesses that answers every call, takes messages, and books appointments.
Free trialTiered plansBusiness Phone SystemsAppointment Scheduling
Price$69+ / month
Starting price: above the category median.
Ringover
Business Phone Systems
Cloud business phone system with power dialer, IVR, call recording, and CRM integration for sales and support teams.
Tiered plansSales DialerBusiness Messaging
Price$21+ / user / month
Starting price: below the category median.
net2phone
Business Phone Systems
Cloud phone system with AI-powered features providing business communications, video conferencing, and contact center solutions.
Free trialSOC 2HIPAAPer seatUnified CommunicationsCPaaS (Communications Platform as a Service)
Price$25.99+ / user / month
Starting price: below the category median.
Ameyo
Contact Center Software
Omnichannel contact center software with voice, email, chat, social media, and video support for enterprises in emerging markets.
Custom quoteOutbound Call CenterOmnichannel Support
PriceContact sales
Who Call Center Software is sold to
- Solo / freelancer
- Startup (1-50)
- Small business (51-200)
- Mid-market (201-1,000)
- Enterprise (1,000+)
What Call Center Software certifies
- SOC 2
- ISO 27001
- GDPR
- HIPAA
- CCPA
- PCI DSS
- FedRAMP