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Conversational customer service platform with AI-powered routing, chatbots, and unified agent workspace.

Pricing

From €89 / agent / mo

Founded

2015

Team size

201-500 employees

Headquarters

Copenhagen, Denmark

Dixa preview

Preview from dixa.com

At a glance

Best for

Head of Support, VP Customer Success

Pricing model

Per seat

Integrates with

ShopifyKlaviyo35+ Native IntegrationsCustom integrations via webhooks3rd Party AI Integrations

About Dixa

Dixa is an omnichannel customer-service platform combining helpdesk, contact-center, knowledge-base, routing, automation, and AI capabilities. Its official pricing page publishes Growth, Ultimate, and Prime seat prices and identifies additional usage charges for its Mim AI agent. Buyers should verify billing commitments, currencies, minimums, and add-ons with Dixa.

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

No certifications listed yet.

SLA uptime target: 99.9%

Security review turnaround: Not specified

DPA available: Not specified

Pricing

Commercial model

Pricing model: Per seat

Free trial: No

Free plan: No

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Company-size fit has not been specified yet.

Buyer Fit & Positioning

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections