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FreshcallerVerified

Cloud-based phone system from Freshworks with IVR, call queues, call recording, and real-time dashboards for support teams.

Pricing

Free, paid from $15/agent/mo

Founded

2017

Team size

5,001-10,000 employees

Headquarters

San Mateo, CA

Product Preview

Freshcaller preview

Preview from freshcaller.com

At a glance

Best for

Customer Support Teams, Head of Support

Pricing model

Tiered plans

Try before you buy

Integrates with

FreshdeskFreshworks PlatformPre Built Marketplace Apps

About Freshcaller

Cloud-based phone system from Freshworks with IVR, call queues, call recording, and real-time dashboards for support teams.

Buyer Fit & Positioning

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

The vendor hasn’t added security or compliance details yet.

Pricing

Commercial model

Pricing model: Tiered plans

Free trial: Yes

Free plan: Yes

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Company-size fit has not been specified yet.

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections