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Security & compliance
The vendor hasn’t added security or compliance details yet.
AI-native contact center platform with automation, agent augmentation, and generative AI for customer service interactions.
Pricing
Custom quote
Founded
2014
Team size
201-500 employees
Headquarters
New York, NY
Product Preview
Preview from asapp.com
At a glance
Best for
C-Suite Executives, VP Customer Success
Pricing model
Custom quote
About ASAPP
ASAPP is an enterprise AI platform for contact centers that orchestrates AI agents, human staff and back-end systems to handle customer service interactions. Its core product, GenerativeAgent, can autonomously resolve customer issues end to end or hand off to a human-in-the-loop, and it ships agent-assist tools such as AutoCompose, AutoSummary and AutoTranscribe. It targets large enterprises (used by companies like American Airlines, Best Buy and Dish) looking to automate a high share of interactions while cutting handle time and operating cost.
Buyer Fit & Positioning
Procurement & Fit
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Pricing
Commercial model
Pricing model: Custom quote
Free trial: No
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
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ASAPP
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