VICIdialFree open source
AVOXIFrom $7.99 / mo
AvayaFrom $35 / seat / mo
LunaSoftUnder $50/month
Bright PatternFrom $70 / seat / mo
CommPeakFrom $75 / mo
Cresta$150,000 / yr
Cloud contact center software with omnichannel routing, AI-powered quality management, and mobile-first agent workspace.
Pricing
From $70 / seat / mo
Founded
2010
Team size
51-200 employees
Headquarters
South San Francisco, CA
Product Preview
Preview from brightpattern.com
At a glance
Best for
VP Customer Success
Pricing model
Per seat
Integrates with
Microsoft Dynamics 365SalesforceZendeskOracle Service CloudHubSpot+5
About Bright Pattern
Bright Pattern is an omnichannel cloud contact-center platform for customer service and sales teams. It unifies voice, email, chat, SMS, messaging apps and social into one agent desktop, with AI-powered routing, self-service bots, real-time quality management and CRM integrations. It targets mid-market and enterprise contact centers wanting a configurable, omnichannel alternative to legacy CCaaS suites.
What Contact Center Software costs
Buyer Fit & Positioning
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Trust
Security & compliance
The vendor hasn’t added security or compliance details yet.
Pricing
Commercial model
Pricing model: Per seat
Free trial: No
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
Buy through Cubbie
Bright Pattern
Bright Pattern doesn’t have a live offer on Cubbie yet, but you can still buy it through us. Request it and Cubbie’s procurement team will source pricing, negotiate terms, and set up the purchase for you.
Want a negotiated price? Request a quote for Bright Pattern and Cubbie routes it to the vendor and our procurement team.
