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Security & compliance
The vendor hasn’t added security or compliance details yet.
MENA cloud contact center and Arabic VOIP platform for enterprises across the Gulf region.
Pricing
From $45 / seat / mo
Founded
2015
Team size
51-200 employees
Headquarters
Amman, Jordan
Product Preview
Preview from maqsam.com
At a glance
Best for
Small business (51-200), Mid-market (201-1,000), Enterprise (1,000+)
Pricing model
Usage-based
Try before you buy
Integrates with
IntercomZendeskZohoSalesloftPipedrive+3
About Maqsam
Maqsam is a cloud contact-center and customer-service platform with strong Arabic-language AI, offering cloud telephony, messaging (including WhatsApp), and AI agents for support teams. It provides local phone numbers, unlimited concurrent calls, call routing, and analytics on a per-seat plan plus prepaid usage for minutes and messages. It targets businesses in the MENA region running phone and messaging-based customer support and sales.
Buyer Fit & Positioning
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Usage-based
Free trial: Yes
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Small business (51-200)Mid-market (201-1,000)Enterprise (1,000+)
