Trust
Security & compliance
HIPAAPCI DSS
SLA uptime target: Not specified
Security review turnaround: Not specified
DPA available: Not specified
Cloud contact center platform for European enterprises with voice, AI, and CRM integration.
Pricing
From $60 / seat / mo
Founded
2005
Team size
201-500 employees
Headquarters
Paris, France
At a glance
Pricing model
Tiered plans
Integrates with
SalesforceSalesforce Service Cloud VoiceMicrosoft DynamicsMicrosoft TeamsServiceNow+4
Security
HIPAAPCI DSS
About Diabolocom
Diabolocom is a cloud contact-center (CCaaS) platform offering inbound/outbound voice, omnichannel customer service, and AI features like transcription and call analysis. It provides ACD/IVR routing, dialers, CRM integrations, and reporting for customer-service and sales teams. It targets mid-market and enterprise contact centers, with pricing built around named or concurrent agent licenses plus usage.
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Tiered plans
Free trial: No
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
Buyer Fit & Positioning
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
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Diabolocom
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