UjetVerified

Contact Center as a Service ujet.cx

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Cloud contact center platform designed for smartphone-era customer support with in-app voice, chat, and media sharing.

Pricing

From $65 / seat / mo

Founded

2015

Team size

201-500 employees

Headquarters

San Francisco, CA

Product Preview

Preview from ujet.cx

At a glance

Best for

Startup (1-50), Small business (51-200), Mid-market (201-1,000), Enterprise (1,000+)

Pricing model

Per seat

Integrates with

SalesforceZendeskKustomerMicrosoft DynamicsOracle Service Cloud+2

Security

SOC 2HIPAAPCI DSS

About Ujet

UJET is an AI-powered, cloud-native contact-center-as-a-service (CCaaS) platform, founded 2015 in San Francisco, built for mobile and digital channels. It unifies voice, chat, SMS, email, social and CRM data with secure in-call actions so agents and supervisors can reduce handle times, monitor queues live and resolve issues without switching tools. It layers on optional AI, workforce management and outbound dialing.

What Contact Center as a Service costs

Bars compare cost per year. 9 of 16 products here publish a price.

Buyer Fit & Positioning

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

SOC 2HIPAAPCI DSS

SLA uptime target: Not specified

Security review turnaround: Not specified

DPA available: Not specified

Pricing

Commercial model

Pricing model: Per seat

Free trial: No

Free plan: No

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Startup (1-50)Small business (51-200)Mid-market (201-1,000)Enterprise (1,000+)

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections

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