Alternatives to Front

10 alternatives

  1. 1Help & Customer Support, Inbox Management

    Pylon

    Help & Customer Support

    Pylon is a customer support platform built for B2B companies that unifies support across Slack Connect channels, email, and in-app chat with shared inboxes and ticket management.

    Free trialSOC 2GDPRHIPAAISO 27001Per seat
  2. 2Help & Customer Support, Help Desk & Ticketing

    Zammad

    Help & Customer Support

    Zammad is an open-source web-based helpdesk and ticketing system that manages customer communication across email, chat, phone, and social media channels.

    Free trialISO 27001GDPRTiered plansSingle Sign-OnSocial Media Management
  3. 3Help & Customer Support, Help Desk & Ticketing

    Crisp

    Help & Customer Support

    Crisp is an all-in-one customer support platform combining live chat, AI chatbot, shared inbox, knowledge base, and ticketing for startups and SMBs, with self-hosted and cloud options.

    Omnichannel inboxCustomer CRMTicketing system
  4. 4Help & Customer Support, Live Chat

    Enchant

    Help & Customer Support

    Simple help desk combining shared inboxes, live chat, knowledge base, and customer satisfaction surveys for customer-focused teams.

    Omnichannel messagingShared inboxesAI powered assistance

    Price$15+ / user / month

    Starting price: below the category median.
  5. 5Help & Customer Support, Live Chat

    Freshchat

    Live Chat

    Freshchat by Freshworks is a modern messaging platform for customer engagement across live chat, WhatsApp, email, and social channels with AI-powered chatbots and team collaboration.

    Free planFree trialIT Help Desk ChatbotsHR Chatbots
  6. 6Help & Customer Support, Live Chat

    Comm100

    Live Chat

    Omnichannel customer engagement platform with live chat, ticketing, bots, and social media management for regulated industries.

    AI powered chatbot automationOmnichannel message managementReal time visitor monitoring and analytics

    Price$29+ / agent / month

    Starting price: below the category median.
  7. 7Help & Customer Support

    UseResponse

    Help & Customer Support

    All-in-one customer support platform with ticketing, feedback, live chat, and knowledge base available cloud and on-premise.

    Free planFree trialGDPRCCPAPer seatHelp Center Software

    Price$49+ / month

    Starting price: above the category median.
  8. 8Help & Customer Support, Help Desk & Ticketing

    Supportbee

    Help & Customer Support

    Simple email ticketing system for small teams that turns support emails into organized tickets with shared inboxes and a knowledge base.

    Private comments and draft repliesCustomer portal with ticket trackingTicket labeling and filtering

    Price$13+ / user / month

    Starting price: below the category median.
  9. 9Help & Customer Support, Help Desk & Ticketing

    Gorgias

    Help Desk & Ticketing

    Gorgias is a helpdesk platform built for e-commerce businesses that centralizes customer conversations from email, chat, social media, and SMS with deep Shopify, BigCommerce, and Magento integrations.

    Free trialSOC 2HIPAAGDPRCCPATiered plans
  10. 10Help & Customer Support, Live Chat

    Ebbot

    Help & Customer Support

    Scandinavian AI customer service automation platform with generative AI chatbot and live chat integration.

    ISO 27001GDPRTiered plansAI AgentsCustomer Onboarding Automation

    Price$391.44+ / month

    Starting price: above the category median.