
Pylon
Help & Customer Support
Pylon is a customer support platform built for B2B companies that unifies support across Slack Connect channels, email, and in-app chat with shared inboxes and ticket management.

Help & Customer Support
Pylon is a customer support platform built for B2B companies that unifies support across Slack Connect channels, email, and in-app chat with shared inboxes and ticket management.

Help & Customer Support
Zammad is an open-source web-based helpdesk and ticketing system that manages customer communication across email, chat, phone, and social media channels.

Help & Customer Support
Crisp is an all-in-one customer support platform combining live chat, AI chatbot, shared inbox, knowledge base, and ticketing for startups and SMBs, with self-hosted and cloud options.

Help & Customer Support
Simple help desk combining shared inboxes, live chat, knowledge base, and customer satisfaction surveys for customer-focused teams.
Price$15+ / user / month
Starting price: below the category median.
Live Chat
Freshchat by Freshworks is a modern messaging platform for customer engagement across live chat, WhatsApp, email, and social channels with AI-powered chatbots and team collaboration.

Live Chat
Omnichannel customer engagement platform with live chat, ticketing, bots, and social media management for regulated industries.
Price$29+ / agent / month
Starting price: below the category median.
Help & Customer Support
All-in-one customer support platform with ticketing, feedback, live chat, and knowledge base available cloud and on-premise.
Price$49+ / month
Starting price: above the category median.
Help & Customer Support
Simple email ticketing system for small teams that turns support emails into organized tickets with shared inboxes and a knowledge base.
Price$13+ / user / month
Starting price: below the category median.
Help Desk & Ticketing
Gorgias is a helpdesk platform built for e-commerce businesses that centralizes customer conversations from email, chat, social media, and SMS with deep Shopify, BigCommerce, and Magento integrations.

Help & Customer Support
Scandinavian AI customer service automation platform with generative AI chatbot and live chat integration.
Price$391.44+ / month
Starting price: above the category median.