Trust
Security & compliance
GDPRCCPA
SLA uptime target: Not specified
Security review turnaround: Not specified
DPA available: Not specified
All-in-one customer support platform with ticketing, feedback, live chat, and knowledge base available cloud and on-premise.
Pricing
Starts at $49/mo for 2 agents
Founded
2013
Team size
11-50 employees
Headquarters
Palo Alto, CA
Preview from useresponse.com
At a glance
Best for
Customer Support Teams, Head of Support
Pricing model
Per seat
Try before you buy
Free trial · Free plan
Integrates with
CRM platformsE Commerce SolutionsCommunication ToolsREST APICustom Development Available
Security
GDPRCCPA
About UseResponse
All-in-one customer support platform with ticketing, feedback, live chat, and knowledge base available cloud and on-premise.
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Per seat
Free trial: Yes
Free plan: Yes
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
Buyer Fit & Positioning
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
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UseResponse
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