Cubbie Conference December 10, 2026 in San Francisco Get tickets →

All-in-one customer support platform with ticketing, feedback, live chat, and knowledge base available cloud and on-premise.

Pricing

$49+ / month

Founded

2013

Team size

11-50 employees

Headquarters

Palo Alto, CA

Product Preview

UseResponse preview

Preview from useresponse.com

At a glance

Best for

Customer Support Teams, Head of Support

Pricing model

Per seat

Try before you buy

Integrates with

CRM platformsE Commerce SolutionsCommunication ToolsREST APICustom Development Available

Security

GDPRCCPA

About UseResponse

All-in-one customer support platform with ticketing, feedback, live chat, and knowledge base available cloud and on-premise.

Pricing

$49+ / monthPer seat

What Help & Customer Support costs

Unlock the Help & Customer Support price range

Create a free account to see the Help & Customer Support price range, vendor prices, and download the category data.

View CRM pricing in full

Buyer Fit & Positioning

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

GDPRCCPA

SLA uptime target: Not specified

Security review turnaround: Not specified

DPA available: Not specified

Pricing

Commercial model

Pricing model: Per seat

Free trial: Yes

Free plan: Yes

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Company-size fit has not been specified yet.

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections