Crisp vs Front
CrispHelp & Customer Support
FrontHelp & Customer Support
Crisp Help & Customer Support The AI customer support platform for every business. | Front Help & Customer Support The customer operations platform. | |
|---|---|---|
| Overview | ||
| Category | Help & Customer Support | Help & Customer Support |
| What it is | Crisp is an all-in-one customer support platform combining live chat, AI chatbot, shared inbox, knowledge base, and ticketing for startups and SMBs, with self-hosted and cloud options. | Front is a customer operations platform that combines shared inboxes, live chat, and ticketing in a collaborative interface, enabling teams to manage customer communications across email, SMS, social, and chat. |
| Pricing | ||
| Published price | Basic (Free): Website chat widget, basic features Pro: $25/workspace/month - Full shared inbox, automations Essentials: $95/workspace/month - Full-featured support platform Enterp… | Starter: $19/seat/month - Shared inbox, basic collaboration Growth: $59/seat/month - Analytics, CRM integration, rules Scale: $99/seat/month - Advanced workflows, SLA management P… |
| Pricing model | Flat rate | Tiered plans |
| Free options | Free plan · Free trial | No free plan · Free trial |
| Deal on Cubbie | None right now | 6 months free Live now |
| Company | ||
| Founded | 2015 | 2013 |
| Team size | 11-50 employees | 201-500 employees |
| Headquarters | Nantes, France | San Francisco, California |
| Featured clients | SmartSuite, Ramp, Mention | Shopify, HubSpot, Lyft |
Where these sit in Help & Customer Support
- Crisp$300
- Front$228
- Help & Customer Support median$360
Per seat, per year, across 14 products publishing a price. Half of Help & Customer Support sits between $240 and $1,188, and 15% of its plans are priced on request.
See the whole Help & Customer Support market