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GorgiasVerified

Connectable · seat & usage sync

Gorgias is a helpdesk platform built for e-commerce businesses that centralizes customer conversations from email, chat, social media, and SMS with deep Shopify, BigCommerce, and Magento integrations.

Pricing

$10-750 / month

Founded

2015

Team size

201-500 employees

Headquarters

San Francisco, California

Product Preview

Gorgias preview

Preview from gorgias.com

At a glance

Pricing model

Tiered plans

Try before you buy

Free trial

Integrates with

ShopifyBigCommerceMagentoWooCommercePrestaShop+5

Security

SOC 2HIPAAGDPRCCPA

About Gorgias

Gorgias is a helpdesk platform built for e-commerce businesses that centralizes customer conversations from email, chat, social media, and SMS with deep Shopify, BigCommerce, and Magento integrations.

Gorgias serves businesses looking for reliable help customer support solutions. The platform integrates with popular business tools and provides a modern interface designed for productivity.

Founded in 2015 and based in San Francisco, California, Gorgias has built a growing customer base that includes companies across technology, finance, and professional services sectors.

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

SOC 2HIPAAGDPRCCPA

SLA uptime target: Not specified

Security review turnaround: Not specified

DPA available: Not specified

Pricing

Commercial model

Pricing model: Tiered plans

Free trial: Yes

Free plan: No

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Company-size fit has not been specified yet.

Buyer Fit & Positioning

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections